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Overnigh Security/Guest Services
Le Meridien Dallas Stoneleigh
US - TX - Dallas
Overnigh Security/Guest Services
Le Meridien Dallas Stoneleigh
 
Dallas
TX
75201
8/9/17 6:00 PM
9/8/17
Hotel/Resort
Valet, Bellperson
No
 
Overnight Security/Guest Services

Perform protective, preventative, safety and security related enforcement functions touring hotel complex to ensure the safety and well being of all hotel guests, associates and vendors. Implements and monitors all related SOP's, Mission Vision and Values in a courteous and restrained manner in coping with emergencies, undesired conduct, disturbances and threats. Work with Room Service Team in the serving of guests to ensure positive guest experience
Job Description
* Spend majority of shift on foot patrol, walking, climbing stairs of the interior and perimeter of the hotel to observe and identify potential security and safety risks or undesirable conditions. Requires verbal communication using pager and two way radio, bending, stooping and kneeling.
* Maintain order in the hotel, dealing with the welfare of guests, and assisting with door lock problems. Coordinate expedient response to emergency conditions such as fire, fire or safety hazards and threats to life and/or property in a calm, rational and persuasive manner.
* Handle undesired conduct and potential violations of hotel policy as warranted for the security and safety of hotel guests, associates, patrons and property. Requires grasping, lifting and or carrying or otherwise moving persons, packages, luggage, wheelchairs and safety equipment using manual dexterity of hands.
* Watch for suspicious persons entering, exiting, or loitering around building. Conduct walk through observations of entire hotel. Promote safe work practices.

* Comply with attendance rules and be available to work on a regular basis.
* Set up and deliver food and beverage orders in accordance with established guidelines, procedures and policies as prescribed by company standards.
* Conduct floor sweeps and retrieve all food and beverage trays in order to maintain established sanitation guidelines.

Experience, Skills and Knowledge

Complete all shift side work as outlined in the hotel's operating policies and procedures.
* Respond to customer needs, issues, comments and problems to ensure a quality experience.
* Comply with attendance rules and be available to work on a regular basis.



* Hotel experience preferred.
* Ability to communicate well with guests.
* Ability to grasp, bend, lift and/or carry, or otherwise, move or push goods on a cart weighing* Maintain a professional appearance and manner at all times.
* Can communicate well with guests.
* Must be willing to "pitch-in" and help co- workers with their job duties and be a team player.
* Thorough knowledge of the layout of the building, function rooms, and some knowledge of the city and surrounding areas.
* Ability to stand, walk and/or sit and continuously perform essential job functions for duration of shift with or without reasonable accommodation.
* Hearing and visual ability to observe and detect signs of emergency situations with or without reasonable accommodation.
* Ability to perform tasks requiring bending, stooping, kneeling, and walking significant distances between and within buildings on the property with or without reasonable accommodation.

Work with Room Service Team in the serving of guests to ensure positive guest experience
* Sufficient manual dexterity in hands with or without reasonable accommodation.
* Ability to climb stairs and ladders at a rapid pace. Ability to perform duties within extreme temperature ranges with or without reasonable accommodation.
* Must have the ability to communicate in English.

Benefits
HEI Hotels and Resorts is committed to providing a comprehensive benefits plan that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!

For your physical and mental wellness we offer competitive Medical, Dental and Vision Insurance programs geared to you and your family's needs as well as Vacation/Sick/Holiday benefits. For your financial wellness HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life Insurance and Short and Long-Term Disability. In addition, our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future.
HEI Hotels & Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics.



Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
See description above.
 
USD
https://recruiting.adp.com/srccsh/public/RTI.home?r=5000227255506&c=1098041&d=ExternalCareerSite&rb=???

HEI views our associates as our greatest resource, and we hire and develop the best. We have a culture of winning, we embrace change, thrive on challenge and always seek to surpass our personal bests. Defined by our unique business platform, our environment is fast-paced, expansive and ever-evolving, yet stable, consistent, enduring. It is a high-performance culture where innovation and entrepreneurial spirit are evident; initiative and results are rewarded.

Our people know they're in on the ground floor of a company with all the cornerstones of success in place: experienced leaders, steady investors, a strong track record and long - term career potential. And in turn, each of our associates thrive because HEI's distinctly advantaged infrastructure creates a supportive, educational culture as well as unlimited opportunities for personal and professional success on every level.

An engaging, high-energy environment, HEI presents a rare career opportunity: the chance to shape a powerful leader in the hospitality industry.



Overnight Security/Guest Services

Perform protective, preventative, safety and security related enforcement functions touring hotel complex to ensure the safety and well being of all hotel guests, associates and vendors. Implements and monitors all related SOP's, Mission Vision and Values in a courteous and restrained manner in coping with emergencies, undesired conduct, disturbances and threats. Work with Room Service Team in the serving of guests to ensure positive guest experience
Job Description
* Spend majority of shift on foot patrol, walking, climbing stairs of the interior and perimeter of the hotel to observe and identify potential security and safety risks or undesirable conditions. Requires verbal communication using pager and two way radio, bending, stooping and kneeling.
* Maintain order in the hotel, dealing with the welfare of guests, and assisting with door lock problems. Coordinate expedient response to emergency conditions such as fire, fire or safety hazards and threats to life and/or property in a calm, rational and persuasive manner.
* Handle undesired conduct and potential violations of hotel policy as warranted for the security and safety of hotel guests, associates, patrons and property. Requires grasping, lifting and or carrying or otherwise moving persons, packages, luggage, wheelchairs and safety equipment using manual dexterity of hands.
* Watch for suspicious persons entering, exiting, or loitering around building. Conduct walk through observations of entire hotel. Promote safe work practices.

* Comply with attendance rules and be available to work on a regular basis.
* Set up and deliver food and beverage orders in accordance with established guidelines, procedures and policies as prescribed by company standards.
* Conduct floor sweeps and retrieve all food and beverage trays in order to maintain established sanitation guidelines.

Experience, Skills and Knowledge

Complete all shift side work as outlined in the hotel's operating policies and procedures.
* Respond to customer needs, issues, comments and problems to ensure a quality experience.
* Comply with attendance rules and be available to work on a regular basis.



* Hotel experience preferred.
* Ability to communicate well with guests.
* Ability to grasp, bend, lift and/or carry, or otherwise, move or push goods on a cart weighing* Maintain a professional appearance and manner at all times.
* Can communicate well with guests.
* Must be willing to "pitch-in" and help co- workers with their job duties and be a team player.
* Thorough knowledge of the layout of the building, function rooms, and some knowledge of the city and surrounding areas.
* Ability to stand, walk and/or sit and continuously perform essential job functions for duration of shift with or without reasonable accommodation.
* Hearing and visual ability to observe and detect signs of emergency situations with or without reasonable accommodation.
* Ability to perform tasks requiring bending, stooping, kneeling, and walking significant distances between and within buildings on the property with or without reasonable accommodation.

Work with Room Service Team in the serving of guests to ensure positive guest experience
* Sufficient manual dexterity in hands with or without reasonable accommodation.
* Ability to climb stairs and ladders at a rapid pace. Ability to perform duties within extreme temperature ranges with or without reasonable accommodation.
* Must have the ability to communicate in English.

Benefits
HEI Hotels and Resorts is committed to providing a comprehensive benefits plan that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!

For your physical and mental wellness we offer competitive Medical, Dental and Vision Insurance programs geared to you and your family's needs as well as Vacation/Sick/Holiday benefits. For your financial wellness HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life Insurance and Short and Long-Term Disability. In addition, our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future.
HEI Hotels & Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics.



Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled