Outlet Cashier
Property Name:
Cheyenne Mountain Resort and Country Club
Job Title 
Outlet Cashier
Location: 
Colorado-Colorado Springs
Company Name: 
Wyndham Hotel Group
City: 
Colorado Springs
Work Permit: 
Applicants who do not already have legal permission to work in the United States will not be considered.
Management Position: 
No
Accommodation: 
No
Wyndham Hotel Group is the world's largest and most diverse hotel company with approximately 7,410 hotels worldwide. With iconic brands and hotel choices in every category from upscale to economy, we offer not only the most lodging choices around the world but also exceptional customer service and great value.

As a world-class
meeting facility and four-diamond resort, the multifaceted Cheyenne Mountain
Resort Colorado Springs, a Dolce Resort is a place where the possibilities are
as endless as the views. For meetings, spectacular indoor and outdoor venues
create the backdrop for imaginative events, allowing attendees to enjoy the
beautiful setting while remaining productive and inspired.



Currently, we are searching for a talented Outlet Cashier to join the
team of the Cheyenne Mountain Resort Colorado Springs, a Dolce
Resort and who will be
responsible for accepting payment for food and beverages and making proper
change for guests and fellow employees. He/she is also responsible for
assisting the Host/Hostess in the prompt greeting and seating of all guests and
assist servers as needed in accordance with the Wyndham Hotel Group
policies and procedures.


 
ESSENTIAL FUNCTIONS:
  • Employees must at all times be attentive,
    friendly, helpful and courteous to all guests, managers and fellow employees.
  • Comply at all times with hotel standards and
    regulations to encourage safe and efficient hotel operations.
  • Collect money and/or credit cards from guests and
    servers, and make correct change.
  • Operate the approved credit card machine
  • Prepare cahier report at end of shift
  • Pay out servers’ and service attendants’ tips, if
    applicable
  • Greet and seat guests at appropriate tables in a
    timely manner
  • Perform opening and closing duties according to
    established side-work checklist
  • Be attentive of guests needs and assist in
    providing a pleasant dining experience
  • Properly take reservations for all outlets
  • Have a thorough knowledge of menus and current
    specials in all applicable outlets
  • Answer the phone according to standards
  • Communicate effectively and courteously over the
    telephone
  • Take a room service order according to hotel
    standards
  • Assist servers and host/hostess in the serving of
    guests, as needed
  • Ensure quality control of menus with regard to
    cleanliness and appearance
  • Ensure overall guest satisfaction

QUALIFICATIONS:
  • High School diploma or equivalent and/or
    experience in a hotel or a related field preferred.
  • Flexible and long hours sometimes required.
  • Medium work-Exerting up to 20 pounds of force
    occasionally, and/or 20 pounds of force frequently or constantly to lift,
    carry, push, pull or otherwise move objects.
  • Ability to stand during entire shift.
  • Must be able
    to effectively communicate both verbally and written with all level of
    employees and guests in an attentive, friendly, courteous and service oriented
    manner.
  • Must be
    effective at listening to, understanding, and clarifying concerns raised by
    employees and guests.
  • Must be able
    to multitask and prioritize departmental functions to meet deadlines.
  • Approach all
    encounters with guests and employees in an attentive, friendly, courteous and
    service-oriented manner.
  • Attend all
    hotel required meetings and trainings.
  • Participate in
    M.O.D. coverage as required.
  • Maintain
    regular attendance in compliance with Wyndham Hotel Group Standards, as
    required by scheduling, which will vary according to the needs of the hotel.
  • Maintain high
    standards of personal appearance and grooming, which include wearing nametags.
  • Comply with
    Wyndham Hotel Group Standards and regulations to encourage safe and efficient
    hotel operations.
  • Maximize
    efforts towards productivity, identify problem areas and assist in implementing
    solutions.
  • Must be
    effective in handling problems, including anticipating, preventing, identifying
    and solving problems as necessary.
  • Must be able
    to understand and evaluate complex information, data, etc. from various sources
    to meet appropriate objectives.
  • Must be able
    to maintain confidentiality of information.
  • Perform other
    duties as requested by management.
  • Maintain a
    friendly and warm demeanor at all times
Advertisement