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Welcome Home    to a Toronto hotel with luxurious comforts, friendly faces and a relaxed atmosphere

One King West Hotel & Residence seeks attentive, sincere and passionate individuals who are seeking a unique opportunity to be part of a dynamic team. We not only offer opportunities to be part of a hospitality organization focused on delivering memorable guest experiences but we also empower each member of our staff to define what that experience should mean.

Job Description

POSITION:               Outlet’s Supervisor-1 Full Time Position            

DEPARTMENT:        Outlets

REPORTING TO:      Outlet’s Manager

 

To assist with the day to day operation of the Bistro, Teller’s Bar and In Room Dining.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Daily supervision and direction of outlet service staff.
  • Assists in hiring and training of Bartenders, Servers, In Room Dining Servers and Orders Takers
  • Ensures staff is trained on new procedures.
  • Inventories stock to ensure adequate supplies
  • Handle guest complaints
  • Interact with guests to ensure a positive experience.
  • Assist in developing and maintaining a safety culture within the department, ensuring active departmental participation, adherence, and awareness to Health & Safety standards.
  • Participates in regularly scheduled departmental meetings
  • Admin tasks such as scheduling and payroll
  • Complete any other tasks assigned by the Outlet’s Manager

 

Job Requirements

SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES:

  • Excellent written and oral communication skills required
  • Positive interpersonal skills required
  • Strong ability to problem solve
  • Proven ability to use proper judgment and decision making.
  • Knowledge of hotel Food & Beverage operations
  • Knowledge of provincial liquor laws and Occupational Health & Safety
  • Knowledge of cost controls such as productivity.

 

EDUCATION and WORK EXPERIENCE:

  • Post Secondary Diploma or Degree
  • 3-5 yrs Hotel experience
  • Previous Supervisory experience an asset
  • Previous experience in a unionized environment an asset

 

HOURS: Must be flexible to work mornings, evenings, weekends and holidays

                                   

One King West Hotel & Residence welcomes and encourages applications from people with disabilities. 

Property Name
One King West Hotel & Residence
Job Title
Outlet’s Supervisor-1 Full Time Position
Location
Ontario-Toronto/GTA
Company Name
One King West Hotel & Residence
City
Toronto
Work Permit
Applicants who do not already have legal permission to work in Canada will not be considered.
Management Position
Yes
Bonus Pay
No
Accommodation
No
Industry
Hotel/Resort
Position Categories
F&B - Food & Beverage, F&B - Kitchen Management, F&B - Restaurant Management