Hotel / Resort Jobs | Operations Task Team

Description

While this position will be strategic, the ideal candidate must be able and willing to be “hands-on.” In addition, some of the key responsibilities of the role are as follows:

Drive brand quality assurance calls and preparations
Review brand quality assessment and improvement planner with the hotel team and regional support
Develop improvement planner review and tracking processes and controls to ensure that business objectives are met
Perform and document internal brand audits and safety inspections
Drive brand expectations scores to ensure the properties are achieving top 15% of brand OSAT
Proactively address anticipated service challenge periods with the best practice strategies
Monitor preventative maintenance program for full compliance
Proactive management of GSS plans on pending renovations with the regional support team
Monthly reporting on each hotel’s performance and key actions for improvement
Develop and implement organizational policies and procedures for the properties
Coach and motivate managers and display high influencing skills
Involvement in new hotel openings
Serve as a key input in regard to the budget and provide ongoing support

Requirements

While not an exhaustive list, a few of the qualifications are as follows:

Bachelor’s degree in hospitality preferred
Experience in the hospitality space required
Strong business acumen, problem solving, and analytical skills
Exceptional project management skills and extremely savvy with relevant technologies
Strong verbal and written communication skills
Results-oriented with a proven track record of delivering
Ability to quickly build trust and credibility
Strong initiative and influence skills
This position will be based out of our corporate office
Vehicular travel will be required and limited overnight stays on occasions

Job Info

Multiple Locations

Titan Hotel Group

Posted on: 03/21/2018

Position Available: Immediately

Bonus Plan: Yes

Work Permit: Applicants who do not already have legal permission to work in the location of this job will not be considered.

Management Position: Yes

Description

While this position will be strategic, the ideal candidate must be able and willing to be “hands-on.” In addition, some of the key responsibilities of the role are as follows:

Drive brand quality assurance calls and preparations
Review brand quality assessment and improvement planner with the hotel team and regional support
Develop improvement planner review and tracking processes and controls to ensure that business objectives are met
Perform and document internal brand audits and safety inspections
Drive brand expectations scores to ensure the properties are achieving top 15% of brand OSAT
Proactively address anticipated service challenge periods with the best practice strategies
Monitor preventative maintenance program for full compliance
Proactive management of GSS plans on pending renovations with the regional support team
Monthly reporting on each hotel’s performance and key actions for improvement
Develop and implement organizational policies and procedures for the properties
Coach and motivate managers and display high influencing skills
Involvement in new hotel openings
Serve as a key input in regard to the budget and provide ongoing support

Requirements

While not an exhaustive list, a few of the qualifications are as follows:

Bachelor’s degree in hospitality preferred
Experience in the hospitality space required
Strong business acumen, problem solving, and analytical skills
Exceptional project management skills and extremely savvy with relevant technologies
Strong verbal and written communication skills
Results-oriented with a proven track record of delivering
Ability to quickly build trust and credibility
Strong initiative and influence skills
This position will be based out of our corporate office
Vehicular travel will be required and limited overnight stays on occasions

Operations Task Team

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