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Property Name
Mandalay Hotel
Job Title
On Call Banquet Server
Texas-Dallas/Fort Worth Metroplex
Management Position
Bonus Pay
Position Categories
Banquet Services, Waitress/Waiter

Job Description


Mandalay Hotel


Patterned after the exotic charm of a Burmese city, the Omni Mandalay Hotel in Las Colinas is a unique oasis that puts you close to the business and cultural attractions of Dallas. Located on the Mandalay Canal in Irving, Texas' prestigious Las Colinas Urban Center, the Omni Mandalay invites you to experience the elegance of a luxury hotel with a sophisticated Asian touch.

The Omni Mandalay’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Mandalay Hotel in Las Colinas may be your perfect match.

Job Description:

This position ensures that all food and beverage service for functions in the banquet department of the hotel are served on time and that all of Omni's professional standards are upheld.


* Perform all Banquet side work as designated by the Banquet Captain and/or Banquet Managers.
* Efficiently and properly perform all service standards.
* Attend to all needs of the guests during functions and function related duties.
* Report to the Banquet Manager any need for housekeeping and/or repairs of and banquet equipment.
* Assist in the upkeep and organization of all liquor liability laws.
* Must be familiar with and adhere to all liquor liability laws.
* Must attend all designated pre-meal meetings.
* Must follow all details as described on Banquet Event Orders (BEO’s).
* Must be able to set tables to specifications, carry trays, and have excellent customer service experience.


* Must have a flexible schedule and be able to work Days, Nights, Weekends, and Holidays.
* Must be able to lift up to 50lbs and stand for the duration of a full-shift.
* Must be TIPS Certified.
* Previous serving experience in a four-star/four-diamond hotel or resort.
* Ability to satisfactorily communicate in English with guests, management and co-workers to their understanding. 

Job Requirements

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristics protected by law. The following link provides more information regarding the Federal laws prohibiting discrimination in employment: EEO is the Law - Notice of Applicant Rights Under the Law

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to

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