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65BD3D91B2001BFB
Night Room Attendant
Property Name:
Residence Inn South Bend - Marriott
Job Title: 
Night Room Attendant
Location: 
Indiana-Gary/South Bend
Company Name: 
City: 
South Bend
Work Permit?: 
Applicants who do not already have legal permission to work in the United States will not be considered.
Management  Position?: 
No
Salary: 
 
Bonus Pay: 
No
Accommodation: 
No
Address: 
 
Fax: 
 
Email: 
 
Phone: 
 
We are a rapidly growing entrepreneurial hotel management company dedicated to creating value for our team members, our guests, our owners, and our communities.
   
If you are committed to delighting guests, playing well with others, and thriving under pressure, we offer exciting opportunities for you to perform a key role in our hotels' growth.
   
Why Portfolio?
   
Yes, Portfolio specializes in managing unique, boutique-style destination resorts and significant urban hotels in domestic and international markets.
   
Yes, Portfolio provides entrepreneurial, creative, and financially aware management for hotels that share a defined style and position in their respective marketplace.
   
Yet perhaps the best indication of how we work is our twelfth Compass Point standard by which we operate:
   
"We find ways to live, laugh, and learn as we do our best to provide stellar service to our guests. We realize we need to enjoy the time we spend together, because life is too short not to have a good time along the way."
   
Come join us!

Portfolio Hotels & Resorts lives by our Core Values. Let us share them with you:



  1. Be incredibly friendly and positive

  2. Serve and respect others

  3. Be smart about our business

  4. Enthusiastically reimagine


SUMMARY:  The Night Room Attendant is primarily responsible for guaranteeing cleanliness, supplying room amenities, and ensuring the comfort of guest room accommodations. S/He will clean and service assigned rooms or areas in a timely and organized manner according to hotel standards, service sequence, and inspection checklists to meet or exceed guest expectations.


The Night Room Attendant shall strive to provide exceptional service to guests at all times. S/he will be responsible for exemplifying the Hotel's Culture and Portfolio's Core Values.


ESSENTIAL JOB FUNCTIONS:



  • Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.

  • Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.

  • Maintain positive guest relations at all times.

  • Ensure the guests satisfaction by providing a clean, ready guest room including:

    • Making beds

    • Dusting

    • Vacuuming

    • Cleaning and sanitizing bathrooms

    • Removing trash, door hangers, and laundry bags

    • Organizing promotional materials



  • Clean extra rooms above daily quota upon request.

  • Keep all supplies, cleaning materials, and clean linens secure, free of clutter and hazards, and in assigned storage areas where others can find them and to prevent losses or damages.

  • Inspect, plan and ensure that all materials and equipment are in complete readiness for service.

  • Assist in maintaining hotel inventory of rooms, supplies, linens & amenities.

  • Promote sanitation, safety, security efforts, and guest services of the Hotel.

  • Ensure equipment and facilities are inspected, cleaned, and in proper operational conditions at all times.

  • Observe guest reactions and confer frequently with staff to ensure guest satisfaction.

  • Follow hotel policy with lost/stolen items.

  • Adhere to hotel requirements for guest/employee accidents or injuries and in emergency situations.

  • Investigate new and improved cleaning methods and instruments.

  • Contribute to guest services and hotel success through teamwork.



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We are an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin, disability or protected veteran status.
© Portfolio Hotels & Resorts, LLC.
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