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278941
Logo
Property Name
The Iron Horse Hotel
Job Title
Night Auditor- The Iron Horse Hotel
Location
Wisconsin-Milwaukee
Company Name
City
Milwaukee
Work Permit
Applicants who do not already have legal permission to work in the United States will not be considered.
Management Position
No
Bonus Pay
No
Accommodation
No
Fax
(414) 831-4642
Phone
(414) 831-4603
Industry
Hotel/Resort
Position Categories
Front Desk, Front Desk - Night Audit
Other Benefits
Check them out here:http://www.theironhorsehotel.com/careers

Job Description

The Iron Horse Hotel is looking for a part-time Night Auditor to join our team!

KEY QUALIFICATIONS

Do you have a passion for providing authentic and genuine guest service?  Do you like being yourself?  Join our team as a Night Auditor on our 3rd shift!

JOB REQUIREMENTS

  • Must be available to work third shift and weekends
  • Understand guest service needs and exceed guest expectations by taking advantage of opportunities to add a special touch
  • Greet guests who arrive to the hotel by opening their car door and welcoming them to the hotel.  Unloads guest luggage from car.
  • Handle guests’ check-ins/check-outs in accordance with hotel standards in an efficient and friendly manner
  • Deliver luggage to room upon check-in and picks up luggage from room upon departure
  • Responsible for interacting with guests in the lobby, while ensuring the area is neat and tidy
  • Provide recognition to repeat guests
  • Maintain and adhere to hotel policies regarding a cash bank and makes daily deposits with accurate report of receipts daily

Job Requirements

ADDITIONAL REQUIREMENTS

  • Good reading, writing and oral proficiency in the English language
  • College degree preferable
  • Minimum of 1 year of experience in a guest services environment
  • Able to work well unsupervised
  • Computer skills necessary

WORK ENVIRONMENT

  • Standard hotel setting

 PHYSICAL DEMAND

  • Will be outside consistently during all weather extremes
  • Continuous standing 100% of the shift with the exception of driving
  • Lifting/pushing/pulling/carrying required up to 200 lbs.  Carts may be pulled up to the length of a full city block
  • Bending/kneeling required 50% of shift
  • Mobile position required 100% of the time
  • Computer use 75% of the time

The Iron Horse Hotel is privately owned and managed by the Aparium Hospitality Services. Aparium Hospitality Services does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. The Iron Horse Hotel is a smoke-free, drug-free facility, and equal opportunity employer.    

HEALTH BENEFITS & PERKS

  • Comprehensive Medical, Dental, and Vision Insurance
  • 401(k) with Employer Match
  • Life Insurance
  • Fitness Center access

ASSOCIATE AMENITIES

  • Friends and Family Room Rates
  • Food & Beverage Discount
  • Discounts at Mercantile
  • Free Meal During Shift
  • Free Parking

FUN AT WORK

  • Friendly, Creative Co-workers
  • Associate Outings
  • Recognition Programs

INSIDE THE IRON HORSE HOTEL

The Iron Horse Hotel is the transformation of a 100-year-old warehouse into a one-of-a-kind hotel that delivers an authentic Milwaukee experience. As the industry’s first upscale hotel geared for business travelers and motorcycle enthusiasts alike, we meet the distinct needs of both corporate and leisure guests with special services, unparalleled amenities and 100 loft-style guest rooms.

The Iron Horse Hotel is privately owned and managed by the Aparium Hospitality Services. Aparium Hospitality Services does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. The Iron Horse Hotel is a smoke-free, drug-free facility, and equal opportunity employer.

 

Working Together

We enable every associate to create remarkable moments for each guest. Thoughtfulness, sincerity, intuitiveness, knowledge, and above all, graciousness are the foundation of our unique service model.