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3B56D9626FF172D5
Night Auditor Guest Service Agent
Property Name
The Council House
Job Title
Night Auditor Guest Service Agent
Location
Wisconsin-Milwaukee
Company Name
City
Racine
Work Permit
Applicants who do not already have legal permission to work in this country will not be considered.
Industry
Hotel/Resort
Position Categories
Front Desk
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At BENCHMARK, a global hospitality company the definition of success is as individual as each of the over 10,000 employees worldwide who compose our award-winning teams. Each person brings unique skills, talents, experience, history, and culture to our company. Together, they form an extraordinary mosaic that supports BENCHMARK's very entrepreneurial culture. Each team member's desire for accomplishment is supported by our determination and passion to build successful and rewarding futures.

Job Description

The Guest Services Agent is responsible for greeting and welcoming all guests to the property in a hospitable manner. They manage the reservation system, answering incoming calls, are a hub of communication, perform the night audit duties, reporting revenues, and resolving all charges for the day. They check guests in or out and exhibit service that is above and beyond.

The third shift auditor runs the audit and enters the financial data in daily reports. They take on the security of the building, do night walk throughs, attend to any guests needs, and maintain excellent customer service. Other essentials functions include checking reservations in and out, welcoming guests and touring them, tiding up anything on property, answering incoming calls, keeping confidentiality, remaining professional and friendly, multitasking, and working well as a team.

Job Requirements

We are an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin, disability or protected veteran status.
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