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5290798756438C17
Night Auditor
Property Name
Snow King Hotel & Grand View Lodge
Job Title
Night Auditor
Location
Wyoming-Western
City
Jackson Hole
Work Permit
Applicants who do not already have legal permission to work in this country will not be considered.
Industry
Hotel/Resort
Position Categories
Front Desk
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Job Description

BASIC FUNCTION: The Night Auditor is to provide friendly, efficient registration, guest settlement, and information to all guests, fellow employees and visitors. The Night Agent will also prepare all night clerks reports, as well as prepare for the following shift.

BASIC FUNCTION: The Night Auditor is to provide friendly, efficient registration, guest settlement, and information to all guests, fellow employees and visitors.   The Night Agent will also prepare all night clerks reports, as well as prepare for the following shift.

QUALIFICATIONS: EDUCATION, KNOWLEDGE, TRAINING, & WORK EXPERIENCE

  • High school graduate or equivalent.
  • Two years of college education preferred.
  • Two years experience in a service industry, preferably in the hospitality industry.
  • Excellent oral and communication skills.
  • Computer literate.
  • Pleasant telephone demeanor

BASIC FUNCTION: The Front Office Night Agent is to provide friendly, efficient registration, guest settlement, and information to all guests, fellow employees and visitors.   The Night Agent will also prepare all night clerks reports, as well as prepare for the following shift.

QUALIFICATIONS: EDUCATION, KNOWLEDGE, TRAINING, & WORK EXPERIENCE

  • High school graduate or equivalent.
  • Two years of college education preferred.
  • Two years experience in a service industry, preferably in the hospitality industry.
  • Excellent oral and communication skills.
  • Computer literate.
  • Pleasant telephone demeanor.

    ESSENTIAL FUNCTIONS/RESPONSIBILITIES:

Check guests in, ensuring proper credit is received, special requests are noted and fulfilled and accurate information is established. Thoroughly complete all guest transactions. Promote and sell special hotel programs. Interact with resort staff in a professional manner, assisting other department with necessary information. Complete all night clerk reports, and responsibilities. Be knowledge of all emergency procedures and Resort policies. Communicate all pertinent information to the Front Office Managers and Supervisors. Follow set procedures on posting, cashing checks, safe deposits, and refunds. Solicit guest feedback via guest comment cards.

MARGINAL FUNCTIONS:

Cross training in PBX, concierge, and bell podium coverage. Assist other departments as needed.              

Check guests in, ensuring proper credit is received, special requests are noted and fulfilled and accurate information is established.

Thoroughly complete all guest transactions.

Promote and sell special hotel programs.

Interact with resort staff in a professional manner, assisting other department with necessary information.

Complete all night clerk reports, and responsibilities.

Be knowledge of all emergency procedures and Resort policies.

Communicate all pertinent information to the Front Office Managers and Supervisors.

Follow set procedures on posting, cashing checks, safe deposits, and refunds.

Solicit guest feedback via guest comment cards.

MARGINAL FUNCTIONS:

  Assist other departments as needed.              

Job Requirements

We are an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin, disability or protected veteran status.
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