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Night Auditor

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Property Name:
Hilton Garden Inn Stony Brook
Job Title: 
Night Auditor
Location: 
New York-Long Island
Company Name: 
City: 
Stony Brook
Work Permit: 
Applicants who do not already have legal permission to work in the United States will not be considered.
Management  Position: 
No
Bonus Pay: 
No

Welcome to Crescent Hotels & Resorts, a premier hotel management and ownership group. Crescent seeks energetic, innovative individuals who have a desire to work in a results-driven environment. Our success is the direct result of everyone working together toward a common goal: To deliver exceptional service to our valued guests and provide a high quality work environment for our associates.

Strong core values related to customer service and associate satisfaction account for the continued success of our company. We are more than just a collection of hotels, we are a progressive company determined to be the employer of choice in the hospitality industry. We are pleased that you have chosen to learn more about our growing organization and are confident that Crescent will provide you with a very rewarding career.

During overnight shift, greets and registers guests, providing prompt and courteous service. Checks guests out of the hotel. Resolves guest challenges throughout their stay in the hotel. Upgrades guests, and promotes hotel services and amenities. Completes the registration process, codes electronic keys, and makes appropriate selection of rooms based on guest needs. Promotes and administers Marketing Programs for arriving guests. Ensures guest knows location of room, and arranges for team member to accompany guest to room. Provides welcome packet containing room keys, tokens of our appreciation, gifts, etc. to guest. Conducts night audit duties.
* Must able to work 11p- 7a 5days a week which include weekends.

* Must be able to speak, read, write and understand the primary language(s) used in the workplace.

* Requires good communication skills, both verbal and written.

* Ability to prepare and analyze data figures and transcriptions prepared on and generated by computer.

* Knowledge of computer accounting programs and math skills.

* Ability to stand for hours at a time.

* Requires grasping, writing, standing, sitting, walking, bending, listening and hearing ability and visual acuity.

* High school or equivalent education required. College degree preferred.

* Prefer hotel or night audit experience cash-handling experience.

* Excellent guest service skills are a must.

* Wage based on experience.

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Hotel Management Companies: Crescent Hotels & Resorts A Premier Hotel Management Company