Night Auditor
Property Name:
Hilton Garden Inn San Francisco/Oakland Bay (Emeryville)
Job Title: 
Night Auditor
Location: 
California-Oakland/East Bay
Company Name: 
City: 
Emeryville
Work Permit: 
Applicants who do not already have legal permission to work in the United States will not be considered.
Management Position? 
No
Bonus Pay: 
No
Accommodation: 
No
Fax: 
510-547-8166
Phone: 
(510) 658-9300
 
Delivering hospitality, creating value... every customer, every time is our guarantee not only to our external guests, but to our team members. At Davidson, we know that is the people who operate our hotels that make the difference between average and exceptional performance. Our goal is to recruit, hire, train, support and retain the best hotel team members in the industry. We seek motivated team members who have a passion for service, know how to have fun and desire to provide legendary service. We offer competitive salaries and benefits, including medical, and 401k retirement plan. When you join Davidson Hotels & Resorts, you become family. Join us today!
  • CUSTOMER SERVICE: Meet service quality standards that affect guest satisfaction; respond to guest questions or problems in a timely, professional manner.

  • WORK HABITS: Meet the hotel standards for work procedures, dress, grooming, attendance, and punctuality; report to work and return from breaks on time; give advance notice when absence is anticipated; require typical amount of supervision; accept work assignments without complaints.

  • PERSONAL DEVELOPMENT: Accept opportunities to learn new skills, improve performance or cross-train for other hotel positions; solve routine problems that occur on the job; ask questions when not sure how to complete something; learn new skills as quickly as most others in the same job.

  • SAFETY AND SECURITY: Be alert to hazards and responsible in carrying out hotel’s safety, security, and emergency procedures; suggest ways to improve safety conditions that reduce or prevent accidents and injuries; participate on safety committee or other special projects for safety; actively seek and report potential security risks or hazardous conditions.

  • FRONT DESK OPERATIONS: Follow the hotel’s recommended guest arrival and departure procedures; understanding of computer-based front desk systems is sufficient to perform the primary responsibilities of the job; answer guests’ questions about the hotel services and amenities.

  • NIGHT AUDIT PROCEDURES: Follow proper audit procedures to balance the hotel’s daily revenue and expense transactions; make few errors in the balancing process; identify the causes of out-of-balance situations in a timely manner; produce various reports for management; take initiative to correct errors to prevent reoccurrence.

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