Req # 6168BR
Job Title Night Audit Supervisor
Position Type Full Time - Regular
Location Name Napa Valley Marriott Hotel & Spa
Why Us Brilliant Experiences, created by Brilliant People. Join our award-winning team at the Napa Valley Marriott Hotel & Spa and achieve your personal and professional goals with the best hospitality team in the North Bay. Our core values of service, integrity, team spirit, innovation, professional growth, improvement, quality standards and community impact differentiates us from our competitors. Our focus on creating brilliant experiences, one guest at a time, has driven a culture of constant improvement, making the property the perfect fit for any talented applicant.
Supervise night accounting and general hotel operations to ensure the maintenance of financial controls, compliance with standards and regulations, customer satisfaction and protection of the guests, staff and assets. Position is responsible for supervising night operations. May recommend and implement procedural/safety changes.
Dealing with Ambiguity
Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.
Genuinely cares about people; is concerned about their work and non-work problems; is available and ready to help; is sympathetic to the plight of others not as fortunate; demonstrates real empathy with the joys and pain of others.
Is cool under pressure; does not become defensive or irritated when times are tough; is considered mature; can be counted on to hold things together during tough times; can handle stress; is not knocked off balance by the unexpected; doesn’t show frustration when resisted or blocked; is a settling influence in a crisis.
Relates well to all kinds of people – up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably.
Requires thorough knowledge of the practices and procedures of the accounting and hospitality professions. Requires knowledge of the hotel's and company policies and procedures and the ability to determine course of action based on these guidelines. Requires ability to investigate and analyze current activities and/or information involving readily available data and indicating logical conclusions and recommendations. Ability to make decisions based on general policies and procedures. Supervisory skills. Ability to communicate in order to provide and receive standard information from management, employees and/or guests; good telephone etiquette and skills. Excellent hearing required -receive many calls from guests, etc. Excellent vision required for viewing of CRT screen. Excellent speech communication skills required to speak to employees, guests, management, etc. Excellent comprehension and literacy required for reading folios, accounts.
Abilities90% of shift is standing, Bending/kneeling - repeated bending and kneeling required while filing, Mobility - must be able to reach all areas of hotel to assist clients. Prolonged standing. Occasional carrying and lifting of files and office items up to 25 lbs.
One to two years of post-high school education.
One to two years Night Audit supervisory experience or a related position with this company or other organization(s).
Personal computer, telephone, cash banks, calculator -approximately 90-95% of time.
Prolonged standing at indoor, thermostatically climate-controlled work station under florescent lighting. Work inside 95.
We are proud to be an EEO/AA employer M/F/Disabled/Veterans. We maintain a drug-free workplace and perform pre-employment substance abuse testing.