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Property Name
Aloft Charlotte Uptown at the EpiCentre
Job Title
Night Audit - Aloft Charlotte (Full or Part Time)
North Carolina-Charlotte
Company Name
Work Permit
Applicants who do not already have legal permission to work in the United States will not be considered.
Management Position
Bonus Pay
Position Categories
Front Desk - Night Audit

Aloft Charlotte Hotel

Aloft Charlotte Hotel is located in the vibrant Uptown District of Charlotte, North Carolina.
It is the perfect blend of design, style, and technology by offering a forward-thinking alternative for the savvy traveler.

Aloft offers a unique travel experience, punctuated by urban-influence with so much to do and see in the Queen City. The Epicentre is home to shopping, arts, sports and business and is just step away from our doors.

Job Details

Job OverviewProvide friendly, efficient and hospitable service at the front desk. Provide efficient and friendly check in and check out service. Run the night audit process through the PMS system.Essential Functions
  • Provide exceptional guest service in a positive and clear speaking voice, listen attentively to understand requests
  • Verify and swipe credit cards for authorization using electronic acceptance methods
  • Handle cash, make change and balance an assigned house bank
  • Post charges to guest rooms and/or house accounts as needed
  • Retrieve messages, mail and facsimiles for guests as requested
  • Research and perform revenue audit function
  • Upon completion of audit, input information into general ledger system
  • File paid invoices in night audit packs
  • Research and respond to charge inquiries on a timely basis
  • Send copies of guest folios on a timely basis via fax or mail
  • File registration cards in suite number order
  • Notify guests of incoming faxes using the message function on the computer

Job Requirements

  • Previous hotel night audit experience mandatory
  • Previous Starwood and Lightspeed experience preferred
  • High school graduate
  • One year Accounting experience
  • Fluency in job related English, both verbal and non-verbal
  • Provide legible communication and directions
  • Compute basic mathematical calculations (add, subtract, multiply and divide numbers)