Corporate OverviewThe Procaccianti Group (TPG) currently owns and/or operates 64 hotels in 24 states and employs approximately 8,000+ people from coast to coast with 120 professionals based at the corporate headquarters in Rhode Island.
TPG is seeking energetic, service-oriented individuals to participate in the strong growth that we are experiencing. With 50 years of real estate and hospitality management, our available positions are as diverse as our business ventures. TPG offers a wide variety of managerial and entry level positions with a competitive/attractive salary, 401k & benefits.
The Night Audit Agent is responsible for quality service, guest satisfaction and safety.
Performs check-ins, check-outs, and resolves guest requests in safe and efficient compliance with policies and procedures, brand standards, and federal, state and local regulations.
Performs the processing of guest bills and collection of payments in compliance with cash handling, credit card processing and accounting policies and procedures.
Assists accounting with preparing various reports; i.e. marketing segmentation, open folio review, etc.
Serves as Night MOD & completes property walk-thru nightly
Audit, balance, post and report on the room charges including phone calls, zero balance folios, corrections, adjustments, taxes, disputed charges, over/short figures including food and beverage charges to ensure accuracy.
This position requires the following:
- Excellent communication skills and highly proficient computer skills
- Business grooming standards
- A credit and criminal background check
- At least 2 years of previous night audit experience is preferred