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275BA2ED3EC37C8D
Night Audit
Property Name:
Residence Inn South Bend - Marriott
Job Title: 
Night Audit
Location: 
Indiana-Gary/South Bend
Company Name: 
City: 
South Bend
Work Permit?: 
Applicants who do not already have legal permission to work in the United States will not be considered.
Management  Position?: 
No
Salary: 
 
Bonus Pay: 
No
Accommodation: 
No
Address: 
 
Fax: 
 
Email: 
 
Phone: 
 
We are a rapidly growing entrepreneurial hotel management company dedicated to creating value for our team members, our guests, our owners, and our communities.
   
If you are committed to delighting guests, playing well with others, and thriving under pressure, we offer exciting opportunities for you to perform a key role in our hotels' growth.
   
Why Portfolio?
   
Yes, Portfolio specializes in managing unique, boutique-style destination resorts and significant urban hotels in domestic and international markets.
   
Yes, Portfolio provides entrepreneurial, creative, and financially aware management for hotels that share a defined style and position in their respective marketplace.
   
Yet perhaps the best indication of how we work is our twelfth Compass Point standard by which we operate:
   
"We find ways to live, laugh, and learn as we do our best to provide stellar service to our guests. We realize we need to enjoy the time we spend together, because life is too short not to have a good time along the way."
   
Come join us!

We are looking for Team Members who exemplify the Core Values of Portfolio Hotels & Resorts:



  1. Be incredibly friendly & positive

  2. Serve & respect others

  3. Be smart about your business

  4. Enthusiastically reimagine and innovate


SUMMARY:The Night Audit is primarily responsible for auditing daily revenues for accuracy. S/he is responsible for maintaining an efficient and effective flow of information with guests, Team Members, managers, housekeeping, and other departments within the hotel.


The Night Audit shall strive to provide exceptional service to both internal and external guests at all times. S/he will be responsible for exemplifying the Hotel's Culture and Portfolio Hotels & Resorts' Core Values.


ESSENTIAL JOB FUNCTIONS:



  • Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.

  • Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.

  • Maintain positive guest relations at all times.

  • Resolve guest complaints to ensure satisfaction.

  • Balance and audit for accuracy all room and tax charges, cashier's reports, and guest accounts.

  • Complete and transmit daily management and accounting reports and supporting documents.

  • Prepare customer tracking reports, market segmentation reports, food and beverage revenue reports, and other auditing reports necessary to ensure the accurate accounting of hotel revenues and expenses.

  • Act as a hotel liaison during night hours.

  • Communicate with other hotel departments as necessary to resolve accounting discrepancies and to request or provide information.

  • Perform guest service functions as required; may assist in booking room reservations, answering hotel phone calls, and notifying guests of message.

  • Conveys company information, decisions, or problems to appropriate parties on a timely basis.

  • Act as Manager on Duty.

  • Bring passion and delight to your guests and peers.

  • Assist guests with reports of lost/stolen articles, following hotel policy.

  • Adhere to hotel requirements for guest/employee accidents or injuries and in emergency situations.

  • Other duties as assigned.


 



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We are an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin, disability or protected veteran status.
© Portfolio Hotels & Resorts, LLC.
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