Navigator Concierge
Property Name:
Atlanta Renaissance Midtown
Job Title: 
Navigator Concierge
Location: 
Georgia-Atlanta
Company Name: 
City: 
Atlanta
Work Permit: 
Applicants who do not already have legal permission to work in the United States will not be considered.
Management Position? 
No
Bonus Pay: 
No
Accommodation: 
No
 
Delivering hospitality, creating value... every customer, every time is our guarantee not only to our external guests, but to our team members. At Davidson, we know that is the people who operate our hotels that make the difference between average and exceptional performance. Our goal is to recruit, hire, train, support and retain the best hotel team members in the industry. We seek motivated team members who have a passion for service, know how to have fun and desire to provide legendary service. We offer competitive salaries and benefits, including medical, and 401k retirement plan. When you join Davidson Hotels & Resorts, you become family. Join us today!
Company Info

Delivering Hospitality, Creating Value, Every Customer, Every Time

Davidson Hotels & Resorts is one of the largest and most successful independent hotel management companies in the industry. The combined experience of our team represents a breadth and depth of expertise that is unmatched, and we believe our people are the cornerstone of our success. We are committed to making Davidson a great place to work and provide the foundation for building successful careers. If you share our passion for delivering hospitality where details matter, apply today to join our team!

Established in 1974, Davidson Hotels & Resorts is a leader in the hospitality industry and a rapidly growing hotel company. We offer full service hospitality management, development, acquisition, accounting, and consulting expertise for the lodging industry. Our portfolio of hotels is focused on 3 and 4 star properties such as Hilton, Embassy Suites, Doubletree, Renaissance, Marriott, Westin, Sheraton, Hyatt Regency, and impressive Independent and Select Service Hotels.

Property Info

If it's breathtaking design you're after from your hotel getaway, look no further than Renaissance Atlanta Midtown. Our ornate lobby, complete with genuine fireplace, features an incredible 442-gallon floating salt water aquarium and dramatic backlit onyx ceiling and wall. This 304-room, 4-star hotel has a restaurant, a 24-hour fitness center, valet service, and a rooftop terrace. Head upstairs for one of the great outdoor dining experiences, taking in the sights and sounds of the city from the spectacular terrace of The Garden at Community Smith, where you can enjoy local craft beers and exquisite bar snacks. Back on ground level, our knowledgeable Navigators can set you on your way for a great night in downtown Atlanta, with their tips on the best bars, clubs and restaurants in town. Located in Midtown and within a short walk of Georgia Institute of Technology, Renaissance Atlanta Midtown Hotel is within 2 miles (3 km) of other popular sites such as World of Coca-Cola, Piedmont Park, CNN Center, and Centennial Olympic Park.

Position Info

The Concierge is an expert in handling a variety of critical guest needs. Whenever possible, the Concierge is expected to strive to make the impossible achievable for our guests by relying on contacts with local merchants and service providers. They must demonstrate your knowledge of the attractions, nightlife, and special services of the surrounding area in order to enhance the stay of our guests. This position will answer questions or make arrangements on items such as transportation, restaurant reservations, interesting places to visit or health and beauty services, cultural events, religious worship, childcare, shopping, florists, and any other needs. The role will also give directions to meetings and events within the hotel as well as explain hotel facilities. Finally, they're expected to assist guests with receipt of facsimiles, mail, messages and packages and help them process such communications and shipments.

QUALIFICATIONS:
• Customer service experience preferred 1-2 years.
• Read, write, speak and understand English.
• Meet minimum age requirement of jurisdiction.
• Familiar with local area and attractions.
• Ability to communicate effectively with the public and other employees.
• Prefer typing of 35 words per minute minimum.

EOE/AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation

Davidson Hotels & Resorts is a drug free workplace. Pre-employment drug test, background check, and job assessment require
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