Description
ESSENTIAL FUNCTIONS
AVERAGE % OF TIME
50% Provide nail care services such as manicures and pedicures to guests. Assess guest needs, inquire about contraindications, and examine skin, hair, or nails to evaluate condition, appearance, and appropriateness of scheduled service. Determine and advise guests on proper skin, hair, or nail care. Demonstrate, promote, and sell spa/salon retail products. Answer questions about general property information and amenities. Escort guests to and from treatment rooms.
50% Check with guest to ensure continued comfort throughout service. Monitor and stick to time schedule throughout the day. Clean, maintain, and sterilize tools and equipment. Maintain cleanliness of workstation and/or treatment room throughout shift. Dispose of trash and dirty linens in the proper area. Secure supplies and equipment at the end of each shift.
Other:
Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment.
Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required.
**Must maintain current license in service area**
Upon employment, all employees are required to fully comply with rules and regulations for the safe and effective operation of the hotel's facilities. Employees who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.
SUPPORTIVE FUNCTIONS
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the requirements of the hotel.
- Organize, confirm and process guest check-ins/ check-outs and adapt for any changes
- Communicate any emergency, lost item or theft to proper security staff and/or authorities
- Keep contingency lists in case of emergency and communicate any necessary messages
Perks you deserve
We'll support you in and out of the workplace by offering:
- Team-spirited coworkers
- Encouraging leadership
- Support to live a life of wellbeing and happiness
- Opportunities to serve and give back to the community
- Discounts on hotel rooms, gift shop items, food and beverage
- Recognition programs
What we're looking for
- A warm, people-oriented demeanor
- A team-first attitude
- A gift for paying attention to the smallest details
This role requires compliance with quality assurance expectations and standards. You may be required to stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
Grooming
All employees must maintain a neat, clean and well-groomed appearance per hotel standards.
This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.
(ref. 19904)
Requirements
About Us
Wischermann Partners believes that engaged team members create loyal guests. Therefore, hiring and training a top notch team is our most important task in creating the operating culture for a hotel. We understand the importance of hiring from within the neighborhood, or that working with unions and trade organizations is necessary to create a positive work environment. No matter the circumstance, we know how to select only people with the right attitude, demeanor and qualifications to succeed. Systems, procedures and skills are conveyed through training and reinforced by our leadership group. Wischermann Partners ensures that our team members always have the means to consistently deliver excellent results.
Wischermann Partners is an innovative, results-driven hospitality company with the goal of creating memorable guest experiences by pairing exceptional product design and functionality with a culture of service excellence.
Recognized nationally by clients, peers and industry experts over the past two decades, Wischermann Partners brings a unique mix of knowledge, experience and insight to hospitality management, development and acquisitions. Specializing in Upper Upscale and Luxury segments, our hotels are consistently positioned on top of Guest Satisfaction and RevPAR indices within their brands and competitive sets.
Job Info
Jackson, MS
Posted on:
Work Permit: Applicants who do not already have legal permission to work in the location of this job will not be considered.
Management Position: No
Description
ESSENTIAL FUNCTIONS
AVERAGE % OF TIME
50% Provide nail care services such as manicures and pedicures to guests. Assess guest needs, inquire about contraindications, and examine skin, hair, or nails to evaluate condition, appearance, and appropriateness of scheduled service. Determine and advise guests on proper skin, hair, or nail care. Demonstrate, promote, and sell spa/salon retail products. Answer questions about general property information and amenities. Escort guests to and from treatment rooms.
50% Check with guest to ensure continued comfort throughout service. Monitor and stick to time schedule throughout the day. Clean, maintain, and sterilize tools and equipment. Maintain cleanliness of workstation and/or treatment room throughout shift. Dispose of trash and dirty linens in the proper area. Secure supplies and equipment at the end of each shift.
Other:
Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment.
Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required.
**Must maintain current license in service area**
Upon employment, all employees are required to fully comply with rules and regulations for the safe and effective operation of the hotel's facilities. Employees who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.
SUPPORTIVE FUNCTIONS
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the requirements of the hotel.
- Organize, confirm and process guest check-ins/ check-outs and adapt for any changes
- Communicate any emergency, lost item or theft to proper security staff and/or authorities
- Keep contingency lists in case of emergency and communicate any necessary messages
Perks you deserve
We'll support you in and out of the workplace by offering:
- Team-spirited coworkers
- Encouraging leadership
- Support to live a life of wellbeing and happiness
- Opportunities to serve and give back to the community
- Discounts on hotel rooms, gift shop items, food and beverage
- Recognition programs
What we're looking for
- A warm, people-oriented demeanor
- A team-first attitude
- A gift for paying attention to the smallest details
This role requires compliance with quality assurance expectations and standards. You may be required to stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
Grooming
All employees must maintain a neat, clean and well-groomed appearance per hotel standards.
This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.
(ref. 19904)
Requirements
Wischermann Partners believes that engaged team members create loyal guests. Therefore, hiring and training a top notch team is our most important task in creating the operating culture for a hotel. We understand the importance of hiring from within the neighborhood, or that working with unions and trade organizations is necessary to create a positive work environment. No matter the circumstance, we know how to select only people with the right attitude, demeanor and qualifications to succeed. Systems, procedures and skills are conveyed through training and reinforced by our leadership group. Wischermann Partners ensures that our team members always have the means to consistently deliver excellent results.
Wischermann Partners is an innovative, results-driven hospitality company with the goal of creating memorable guest experiences by pairing exceptional product design and functionality with a culture of service excellence.
Recognized nationally by clients, peers and industry experts over the past two decades, Wischermann Partners brings a unique mix of knowledge, experience and insight to hospitality management, development and acquisitions. Specializing in Upper Upscale and Luxury segments, our hotels are consistently positioned on top of Guest Satisfaction and RevPAR indices within their brands and competitive sets.
