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Property Name
Austin Downtown
Job Title
Minibar Attendant
Management Position
Bonus Pay
Position Categories
Housekeeper, Valet, Bellperson

Job Description


Austin Hotel Downtown

Downtown Austin

Located in the Live Music Capital of the World, the Omni Austin Hotel Downtown is a walking distance from the 6th Street Entertainment District. Omni is a magnificently appointed luxury hotel with the heart of the thriving downtown business center at your doorstep; you’ll be just steps away from the Austin Convention Center and the Texas State Capitol.

Omni Austin Hotel Downtown’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. The Omni Austin Hotel Downtown’s commitment to serve our associates and nurture their growth has led to the company’s highest rating in associate satisfaction and an impressive internal promotion rate. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Austin Hotel Downtown may be your perfect match.

Job Description:

This position is responsible for maintaining high standard presentation in the Mini Bar Department.


* Obtain guest room list and begin with vacant rooms.
* Assign daily work assignments and log on daily checklist.
* Ensure all attendants have proper knowledge of inventories and par.
* Check carts for proper inventory and restock to standard when needed.
* Ensure that mini bar cleanliness and working order adhere to four diamond standards.
* Post charges to account via telephone.
* Replenish consumed items to standard and confirm against par list.
* Ensure that all Do Not Disturbs are checked again before departure; pull the room refill list to show times.
* Ensure that all work orders are completed daily and logged on the daily checklist for follow up.
* Confirm progress of attendants using phone reports and daily sales reports.
* Attend monthly department meetings.
* Must be knowledgeable of monthly service standard, guest acknowledgement, safety and emergency procedures.
* Must be knowledgeable of storeroom requisition procedures.


* Must be able to push 35 lbs., product cart, and bend at the knee to check bars.
* Must be able to walk up and down stairs throughout the day.
* Must be able to speak conversational English.
* Must be able to work a varied schedule which includes working weekends and holidays.
* Previous hotel experience preferred. 

Job Requirements

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristics protected by law. The following link provides more information regarding the Federal laws prohibiting discrimination in employment: EEO is the Law - Notice of Applicant Rights Under the Law

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to

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