For us, hotels aren't simply places to sleep, they're places where dreams are born.
We encourage our employees to make their mark while giving back to their communities and saving the environment.
Job OverviewYou will be an integral member of the team that creates distinctively different and authentic experiences for our guests. A massage therapist provides a variety of touch modalities for our guests as listed in the Spa Menu which include massage and body treatments. Using outstanding guest service the massage therapist will also suggest products and services to meet the individual needs of each guest. Essential Functions
- Create memorable experiences with a warm, welcoming personality that can relate to guests and associates
- Utilize the freedom to go beyond to take initiative to resolve guest complaints and create loyalty
- Share your personal passions and knowledge of the services and amenities available to guests to help them feel at home
- Collaborate with team members to communicate what you see and hear to staff and management to ensure the guests’ needs are being met
- Maintain training and credit hours required to sustain state issued Massage Therapist license
- Restore and restock treatment rooms to a neat and professional manner after each service
- Ensure the privacy of each guest
- Provide consultation to guests as needed to determine their unique needs and expectations
- Flexibility. This is a demanding business and we look for flexibility with work days and hours, but it’s also a lot of fun!
- Experience. Previous experience providing spa treatments to others is required.
- California Message Therapy Council Certificate 500 hours or National Certificate applicable.
- People Person. The best part of serving others is creating experiences for them that go beyond the expected.
- Great communicator. Providing amazing experiences requires the ability to communicate effectively with guests, team members, and resort leaders.
A qualified applicant is a “people person” who is flexible with their schedule, loves to serve others, and knows how to multi-task while ensuring attention to detail.