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Property Name
Atlanta Hotel at CNN Center
Job Title
Massage Therapist
Management Position
Bonus Pay
Position Categories
Customer Service, Spa

Job Description

Atlanta Hotel at CNN Center

Luxurious comfort embraces pure style at the elegant, four-diamond Omni Hotel at CNN Center. Located in the heart of downtown Atlanta within the bustling Luckie Marietta District , this luxury hotel treats you to views of the spectacular downtown skyline or picturesque Centennial Olympic Park. The Omni Hotel at CNN Center is connected to Philips Arena and the Georgia World Congress Center, and it is the closest hotel to the Georgia Dome.

Omni CNN’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Hotel at CNN Center may be your perfect match.

Job Description

The Massage Therapist is responsible for guest satisfaction in the spa by performing services to the best of their ability and maintaining Omni standards and treatment protocols throughout all procedures.

  • Exhibit professional attitude at all time
  • Provide the highest possible standard of treatments to the guests.
  • Provide every treatment as per the established treatment protocols
  • Create a sensory journey for the guests
  • Help the guest rest, relax and regain balance and harmony
  • Responsible for setting up the treatment room as per room procedures
  • Responsible for closing the treatment room as per closing procedures
  • Responsible to dispose of laundry in a timely manner
  • Maintain sanitation of work area and equipment as required by State Board guidelines, and protocols
  • Clean all machinery and equipment as per factory instructions, and as per protocols
  • Ensure all professional stock is being used in compliance with the PAR levels
  • Assist with reduction in product waste
  • Ensure all guests depart with a completed prescription form after each and every service
  • Produce a minimum of 15% in retail sales per day / week/month
  • Participate in training & staff meetings
  • Provide their monthly schedule on time to the Spa Manager
  • Report guests’ complaints to Spa Manager
  • Current State of Georgia Massage Therapist License - National Certification a plus
  • 1 year of minimum experience in massage therapy
  • Effective communicator
  • Proven sales / recommendation background
  • Flexible, cooperative and self-motivated
  • Must be able to work with minimal supervision
  • Good communication skills

Job Requirements

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristics protected by law. The following link provides more information regarding the Federal laws prohibiting discrimination in employment: EEO is the Law - Notice of Applicant Rights Under the Law

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to

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