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Property Name
Job Title
Market Research Coordinator
District of Columbia/Washington
Company Name
Management Position
Bonus Pay
Position Categories

Job Description


Shoreham Hotel


Nestled in the Woodley Park neighborhood of Washington, DC, the Omni Shoreham Hotel is a true urban oasis within the Capitol City. Associates pride themselves as being a part of a historic landmark serving as host to numerous presidents, dignitaries, political events and inaugural balls.

Associates can enjoy and be rewarded by several career development opportunities and the environment to grow one’s career into various areas of the hotel including leadership roles. The Omni Shoreham Hotel associates consistently rank their place of employment as one of the Best Places to Work by the Washington Business Journal and scored the hotel with the highest ever results on the Associate Engagement Survey in 2012.

Associates at the Omni Shoreham Hotel are proud of being a true part of an extended family and many have spent their entire careers within the hotel, some with over 4 decades of service! We celebrate these milestones and as well as many other successes on a monthly basis during our all associate rallies, “Hibiscus Huddles, “in honor of our company logo.

Job Description

To protect, maintain and upkeep for all sales systems, controls for rooms and computer files. Follows all procedures to ensure compliance from sales managers when working with Delphi, GRC, and all reports or files.


* Manage and optimize function space to ensure effective use of space.
* Analyze historical demand and create best practice scenarios to measure business opportunities against ideal date patterns, rooms to space ratio, food and beverage contributions and total revenue.
* Track and audit all space assignments on a daily basis
* Maintain the Group Rooms Control Log (GRC).
* Daily logging and distribution of definite and tentative bookings, cancellations, and revaluation’s.
* Generate the Weekly Sales Activity Report.
* Preparation and typing of the Advanced Sales Report/Director of Marketing Letter at the end of each month (to be in Corporate Office by the 3rd working day of the month)
* Prepare and distribute monthly forecast.
* Generate 30-60-90 day forecasts as needed by the Director of Marketing and Director of Sales.
* Preparation and typing of Monthly Inventory Growth Analysis.
* Responsible for the OSCAR Program and it's parameters.
* Maintain a Kill file for Lead information.
* Maintain a Lost Business file.
* Distribution of Housing Pick-up Reports, Firm Rate Commitment Forms, and convention memoranda from Convention and Visitors Bureau.
* Give group histories to other hotels, and obtain them from the hotel as needed.
* Must have full knowledge of the Sales Administration Manual and ensure that procedures are being followed.
* Aid the Director of Marketing and Director of Sales in monitoring the KRA benchmarks.
* Responsible to maintain monthly recap with reservations to insure GRC blocks is the same as Reservation blocks.
* Attend Weekly Sales Meetings.


* Assist Director of Marketing with coordination of special promotion mailings.
* Assist the office manager and the Director of Marketing in special projects.
* Bachelor’s Degree in Business or Hospitality Management is preferred.


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Job Requirements

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristics protected by law. The following link provides more information regarding the Federal laws prohibiting discrimination in employment: EEO is the Law - Notice of Applicant Rights Under the Law

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to

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