/seeker/email?jobAdId=22B173C2737BD632'/seeker/apply/quickApply?jobAdId=22B173C2737BD632');logEvent('job details','apply-1');
At InterContinental Hotels & Resorts we want our guests to feel special, cosmopolitan and in the Know.

Job Description

Do you see yourself as a Training & Quality Assurance Manager?

What's your passion? Whether you're into sports, shopping or karaoke, at IHG we're interested in YOU. At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team. This exciting position has overall responsibility for the HR department within the property.

We currently have a position available as a Training & Quality Assurance Manager. This position will develop, deliver, and evaluate training programs/applications, curricula and corresponding materials and programs for all levels of hotel employees including line staff, supervisors and managers.
You will facilite and ensure compliance of hotel and corporate key training programs; determine training effectiveness and recommend enhancements while you keep abreast of training trends in the industry through conferences, periodicals and associations. You will also develop training programs/applications, curricula, assessment tools and corresponding materials (includes lesson plans, participant materials, job aids, user manuals, etc.) for the hotel's end users and ensure that all course curricula and educational materials are current and of acceptable quality. This role will collaborate with the Regional Training Manager in consulting with key department contacts to identify training needs and design programs and tools that support performance initiatives and strategic objectives and prepare monthly training progress reports and communicate to management team members the previous month's accomplishments and next month's training objectives. You may assist with other Human Resources and hotel activities duties as needed.

Job Requirements

Some college plus 3 years of related training experience, or an equivalent combination of education and experience is desired along with a Bachelor's degree in Human Resources, Communications, Business Management or related field preferred. You m iust speak fluent English. Other languages preferred. May be required to work nights, weekends, and/or holidays.

In return, we'll give you a competitive financial and benefits package which includes healthcare support, dental, vision, disability and life insurance along with a generous 401(k) plan. Hotel discounts worldwide are available as well as access to a wide variety of discount schemes and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself.

So what's your passion? Please get in touch and tell us how you could bring your individual skills to IHG.

IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.

Apply Now