Maitre / Supervisor (duración determinada)

Fairmont Rey Juan Carlos 1

Location: ES - Barcelona

09/11/16 17:30
Employer
Job Details
Chef de Rang / Maitre (duración determinada)

At Fairmont Hotels & Resorts, exceptional service and flavours are the hallmarks of every dining experience. As Chef de Rang, your passion for guest service and the pride you take in our menu offerings will ensure your Outlet is a preferred dining destination and workplace!

Hotel Overview:

Set in 25,000 square meters of breathtaking 19th century gardens, with unparalleled views of the stunning Barcelona skyline, this luxurious urban hotel with 432 elegantly appointed guest rooms and suites, provides a tranquil retreat in the heart of Spain’s celebrated second city. With a central location on the prestigious Avenida Diagonal and excellent transport links, the Fairmont Rey Juan Carlos I excels as both an impressive hub for business and a memorable base for exploring Barcelona and wider Catalonia.

Summary of Responsibilities:

Reporting to the Venues Manager, responsibilities and essential job functions include but are not limited to the following:

* Consistently offer professional, friendly and engaging service

* Supervise the F&B Outlet team in all aspects of the department and ensure service standards are followed

* Maximize revenues by upselling and following budget guidelines

* Handle guest concerns, reacting quickly and professionally

* Balance operational and Colleague needs

* Have full knowledge of all menus and promotions

* Ensure Colleagues have full knowledge of all menu items, garnishes, contents and preparation methods being served in the Food & Beverage Outlet

* Follow outlet policies, procedures and service standards

* Follow all safety and sanitation policies when handling food and beverage

* Other duties as assigned

Qualifications:

* Previous Food and Beverage leadership experience preferred

* Previous Point of Sale system experience required

* University/College degree in a related discipline preferred

* Excellent communication and organizational skills

* Strong interpersonal and problem solving abilities

* Highly responsible & reliable

* Ability to work well under pressure in a fast paced environment

* Ability to work cohesively as part of a team

* Ability to focus attention on guest needs, remaining calm and courteous at all times

Visa Requirements: Work permit for Spain is a must