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4C185179D73F1233
Maintenance Technician

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Property Name:
Hampton Inn Suites Nashville Downtown
Job Title: 
Maintenance Technician
Location: 
Tennessee-Nashville
Company Name: 
City: 
Nashville
Work Permit: 
Applicants who do not already have legal permission to work in the United States will not be considered.
Management  Position: 
No
Bonus Pay: 
No

Welcome to Crescent Hotels & Resorts, a premier hotel management and ownership group. Crescent seeks energetic, innovative individuals who have a desire to work in a results-driven environment. Our success is the direct result of everyone working together toward a common goal: To deliver exceptional service to our valued guests and provide a high quality work environment for our associates.

Strong core values related to customer service and associate satisfaction account for the continued success of our company. We are more than just a collection of hotels, we are a progressive company determined to be the employer of choice in the hospitality industry. We are pleased that you have chosen to learn more about our growing organization and are confident that Crescent will provide you with a very rewarding career.

EOEWOMENDISABLEDMINORITIESVETERANS

JOB OVERVIEW Perform general maintenance work to ensure hotel maintenance quality standards are achieved and maintained.

REPORTS TOChief Engineer

ESSENTIAL JOB FUNCTIONS

1.Assist with preventative maintenance and complete report work orders such as replacing ceiling tiles, light bulbs, patching vinyl, etc., to maintain the hotel and keep the product quality standard.

2.Perform preventative maintenance assignments on a scheduled basis (e.g., room care).

3.Assist in checking electrical systems such as air conditioning controls, television sets, lighting systems, and make minor repairs andor replacement.

4.Assist in checking and making routine repairs and assist on major repairs of all hotel equipment including small appliances, kitchen equipment, laundry equipment, boilers, HVAC, hand and power tools and general plumbing systems and fixtures such as pipe lines, toilets and sinks, kitchen and laundry equipment.

5.Maintain the building exterior and curb appeal (e.g., snow removal, painting).

6.Refurbish furniture and fixtures within guest rooms such as cabinets, tables, chairs, doors windows and counters. Paint and finish furniture and fixtures if needed.

7.Respond in a courteous manner to all guest questions, complaints, andor requests to ensure strong guest satisfaction.

8.Exposure to extreme temperatures.

9.Comply with attendance rules and be available to work on a regular basis.


10.Perform any other job related duties as assigned.
REQUIRED SKILLS AND ABILITIES

A MINIMUM OF 1 YEAR MAINTENANCE EXPERIENCE IS PREFERRED BUT NOT REQUIRED.

HOTEL EXPERIENCE IS NOT REQUIRED, BUT IS PREFERRED

FLEXIBLE SCHEDULE NEEDED

Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to pitch-in and help co- workers with their job duties and be a team player. Climbing, reading, standing, walking and routinely lifting 25 lbs to 50 lbs. Must be able to receive instructions and communicate progress of work assignments.


PERFORMANCE STANDARDS

Customer Satisfaction
Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Crescent associate is a guest relations ambassador, every working minute of every day.

Work Habits
In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills andor improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something.

Safety Security
The safety and security of our guests and associates is of utmost importance to Crescent. Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.

NOTE
This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associates supervisor.

Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise each associate remains, at all times, an at will associate

Reasonable accommodations are considered on a case-by-case basis.

Please note that only those inquiries concerning a request for reasonable accommodation for applying for a specific posted position will be responded to. Requests will be kept confidential and shared strictly on a need-to-know basis only.

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Hotel Management Companies: Crescent Hotels & Resorts A Premier Hotel Management Company