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277894
Maintenance Supervisor
Property Name
Courtyard by Marriott - Redwood City
Job Title
Maintenance Supervisor
Location
California-San Francisco/Marin
Company Name
City
Redwood City
Work Permit
Applicants who do not already have legal permission to work in the United States will not be considered.
Management Position
Yes
Bonus Pay
No
Accommodation
No
Industry
Hotel/Resort
Position Categories
Customer Service, Engineering/Maintenance/Grounds
Other Benefits
Medical, Dental, Life, Disability, 401(k), PTO

OTO is a hospitality development company focused on becoming the premier developer and operator of the best branded hotels in high-growth markets across the United States. With an emphasis on quality, reliability, service and value, our goal is to develop a portfolio of great hotels managed by exceptional people.

Every OTO associate is an integral part of a team focused on providing exceptional service to guests visiting our properties. We take pride in our facilities, in our role in the communities where we live and work and in the superior work environment that defines hospitality and is shown in our commitment to our guests and to each other. If you become a part of our team, your contributions will have a direct impact on your workplace and on the experience of our guests.

We are a rapidly growing hotel development and management company, with a bias toward action and an impressive record of accomplishment. We seek individuals who want an environment in which they are recognized for their accomplishments and rewarded for individual and group successes.

OTO provides competitive pay and benefit programs, including medical plan options, life insurance, discount hotel room options and more. We are proud to be an Equal Opportunity Employer.

WHY OTO?
Committed to excellence in both hotel development and management, OTO Development leads the lodging industry with a robust portfolio (and pipeline) of upscale select-service hotels with Hilton, Hyatt and Marriott brands. Further defined by entrepreneurial leadership, a skilled team of professionals, and the relentless pursuit of improvement, OTO excels in responsible growth and award-winning service. A highly rewarding workplace, OTO is currently in its fourth consecutive year as one of Inc. 5000's fastest-growing companies in the U.S.

GROWTH STRATEGY
OTO's mission is to create long-lasting value for each property we build, each community we touch, and each individual we recruit. The investment we make in each employee is reflected in our strong belief in promotion from within. Continuing education & career development opportunities are prevalent; our company culture is one of integrity, respect, and hard work.

Job Description


Maintenance Supervisor Courtyard by Marriott - Redwood City

WHY OTO?

Committed to excellence in both hotel development and management, OTO Development leads the lodging industry with a robust portfolio (and pipeline) of upscale select-service hotels with Hilton, Hyatt and Marriott brands. Further defined by entrepreneurial leadership, a skilled team of professionals, and the relentless pursuit of improvement, OTO excels in responsible growth and award-winning service. A highly rewarding workplace, OTO is currently in its fourth consecutive year as one of Inc. 5000’s fastest-growing companies in the U.S.

GROWTH STRATEGY

OTO's mission is to create long-lasting value for each property we build, each community we touch, and each individual we recruit. The investment we make in each employee is reflected in our strong belief in promotion from within. Continuing education & career development opportunities are prevalent; our company culture is one of integrity, respect, and hard work.

We look for:

  • Life-long learners / the naturally curious
  • Flexibility / adaptability
  • Ability to innovate
  • Understand how to create value
  • Critical thinkers / creative problem solver
  • Strong sense of urgency / ability to thrive in a fast-paced environment
  • Strong guest service – internal and external
  • High integrity & honesty
  • Good sense of humor and ability to have fun.

The Maintenance Supervisor performs maintenance duties and procedures, including, but not limited to completing preventive maintenance throughout the hotel, making repairs, performing trash pick up, and unloading and storing deliveries. The Supervisor responds promptly to guest requests in a professional and hospitable manner while maintaining a professional appearance. The Supervisor supervises other Maintenance Team Members in the performance of their duties, spending more than 50% of work time engaged in non-managerial duties.

General Duties Include:

  • Performs preventive maintenance in lighting, plumbing, electrical circuits and wiring,  HVAC, furniture, fixtures and equipment in guest rooms and public areas, doors and locks, floor surfaces, including carpets
  • Ensures that any nonfunctioning items are properly identified, repaired and returned to service quickly or are disposed of properly
  • Responds promptly to maintenance emergencies
  • Ensures grounds, pool, and structure are properly maintained
  • Ensures every room possible is made available for rental by the end of each day
  • Schedules other department members for days to be worked and work to be performed;
  • Checks work of others for completion and quality and coaches for improvement as needed
  • Adheres to all safety and security guidelines regarding equipment safety, guest safety and safe chemical handling procedures

Job Requirements


  • Apartment building or lodging Maintenance experience
  • Ability to perform maintenance duties in a lodging facility
  • Ability to work well with others in a guest and team-focused environment
  • Time Management capability to accomplish work within established parameters
  • Valid Driver’s License from the appropriate State
  • Customer Service focus to anticipate guest needs, greet and acknowledge guests, respond to guest requests, and ensure guest satisfaction
  • Perseverance to complete work efficiently with attention to quality and detail
  • Action Orientation to deliver the desired outcome – properly maintained facilities, equipment and systems ready to serve hotel guests and team members