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6A03312B25B6D195
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Property Name
William Penn Hotel
Job Title
Loyalty Ambassador
Location
Pennsylvania-Pittsburgh
City
Pittsburgh
Management Position
No
Bonus Pay
No
Accommodation
No
Industry
Hotel/Resort
Position Categories
Customer Service

Job Description

William Penn Hotel

History defines elegance in this classic, downtown Pittsburgh hotel. Since opening the doors in 1916, the Omni William Penn Hotel has played a starring role in the city of Pittsburgh, hosting movie stars, politicians, heads of state, and leaders of business and industry. A recent multi-million dollar renovation has only enhanced the beauty of this luxury hotel to ensure that generations to come will enjoy the outstanding service, guest room accommodations, and award winning cuisine that have defined the Omni William Penn Hotel for decades.

Job Description

This person is responsible for handling repeat guests and manage our Select Guest Program. Ensure exceptional service prior to arrival for our guest, develop personal relationships with our select guests and act as an advocate and contact for all members of our select guest program, proactively welcoming our guests by being visible at check in, while offering information regarding hotel services and amenities.

Responsibilities

Ensure exceptional service prior to arrival for our guest, develop personal relationships with our select guests and act as an advocate and contact for all members of our select guest program, proactively welcoming our guests by being visible at check in, while offering information regarding hotel services and amenities.

Qualifications
  • Must work to seek out ways in which to improve guest experiences during their stay and personalize their stay.
  • Must be proficient on computers, writing skills are necessary.
  • Previous hotel experience is preferred,
  • This position requires standing throughout the shift,
  • Applicant must be flexible with schedules and must be able to work AM, PM, weekends, and holidays.
 

Job Requirements

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristics protected by law. The following link provides more information regarding the Federal laws prohibiting discrimination in employment: EEO is the Law - Notice of Applicant Rights Under the Law

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.

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