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Job Title:
Lounge Server - Top of the East
The Westin Portland Harborview
Thank you for your interest in New Castle Hotels & Resorts.
Looking for the right next step in your career? Stop searching! New Castle Hotels and Resorts is now seeking a dynamic, hands-on hospitality professional - one who is focused on delivering outstanding customer service - to join our team.
New Castle owns and operates Marriott, Starwood & Hilton hotels as well as upscale independent hotels and resorts throughout the United States and Canada. A top 100 Management Company, we offer a variety of fulfilling career opportunities for ambitious, growth-oriented individuals.
New Castle is committed to open communication and teamwork. Our culture allows employees at every level to contribute and grow with us.
Compensation and benefits...
We offer our team members competitive pay and comprehensive benefits including:
  • Health Insurance
  • Dental Insurance
  • Life and AD & D Insurance
  • Long Term Disability Insurance
  • 401k or Group RRSP with Employer Match
  • Room Rate Discounts at NCHR Properties
  • Paid Vacation/Holiday/Sick Time
Note: Benefits may vary by hotel and position
Review the job description and requirements below to see if
New Castle is the place for you.
Job Description

The Westin Portland Harborview, a New Castle Hotels & Resorts' managed property, is currently seeking a Lounge Server to join our team. The Westin Portland Harborview, which re-opened in December of 2013, is the premier hotel and event location in downtown Portland's Arts District, featuring over 15,000 square feet of meeting and conference space, 289 guest rooms, a fine dining restaurant and the Top of The East Lounge.


The Lounge Server’s primary function is to provide friendly, efficient service of food and beverages requested by guests and collect payment for such items.  This role is responsible for pre-setting the Lounge, processing guest orders, serving beverages and meal courses, maintaining any side work stations, clearing all tables during and after service, and storing equipment at the end of each shift in its proper place. Must be able to courteously handle all guest requests and be available to work a flexible schedule. The Lounge Server is responsible for making guests feel welcome, comfortable and well attended to at all times.


Interested candidates must formally apply on our website to be considered:


The Westin Portland Harborview is an Equal Opportunity Employer

Job Requirements

Education & Experience:


  • At least 1 year of progressive experience in food & beverage
  • ServSafe & TIPS certificate preferred
  • High school diploma or equivalent preferred


Physical requirements include the ability to work long hours, Medium work – Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, ability to multi task. Possess the ability to bend, stretch, twist or reach with your body and arms, work under variable temperatures and noise levels. Near Vision - The ability to see details at close range. Ability to stand for long periods of time without sitting or leaning. Must possess excellent communication skills; fluency in English required.

New Castle Hotels & Resorts is an Equal Opportunity Employer. M/F/V/D