Loss Prevention Supervisor - AM Shift
Be Part of the Extraordinary with The Fairmont Dallas!
Fairmont is a place where the extraordinary happens every day! We offer exciting career opportunities, experiences and rewards for our employees around the world.
No two days at Fairmont Hotels & Resorts have ever been the same.
Fairmont is a leader in the global hospitality industry, with a distinctive collection and a worldwide reputation for excellence. Our diverse portfolio includes historic icons, elegant resorts and modern city center properties. From the beaches of Hawaii and Bermuda to the heart of New York City, all of our hotels offer a superior guest experience that is uniquely ''Fairmont".
Loss Prevention Supervisor
At Fairmont Hotels & Resorts, ensuring the safety and wellbeing of our Colleagues, guests and visitors is an integral part of our operations. As a Loss Prevention Supervisor, your attentiveness, efficiency and commitment will ensure your hotel remains a safe, enjoyable workplace and travel destination.
Hotel Overview: The Fairmont Dallas, located in the Arts District of downtown Dallas, offers 545 elegant guestrooms and suites, with over 73,000 square feet of banqueting and meeting space. For over forty years, the Fairmont Dallas has been the setting for countless civic, social, cultural, convention and corporate events, but more importantly the setting for thousands of memories.
Summary of Responsibilities:
Reporting to the Director of Purchasing & Risk Management, responsibilities and essential job functions include but are not limited to the following:
Maintain complete knowledge of and comply with all departmental policies/service procedures/standards
•Ensure the overall safety and security of the hotel guests, Colleagues and hotel premises
•Act as a member of the Emergency Response Team, responding in cases of fire, accident, safety concerns and calls for medical assistance
•Ensure that any violations to law or hotel policy is investigated and reported
•Respond to all emergency situations and provide First Aid and C.P.R. as required
•Correct and report any fire hazards or health and safety hazards
•Report and investigate occurrences of accidents, complaints, criminal activity, and crisis situations
•Conduct regular floor patrols, cash counts and crowd control
•Conduct departmental key control audits and maintain key control records
•Maintain computer records of all actions in a Daily Activity Report
•Assist guests regarding hotel facilities in an informative and helpful way
•Follow department policies, procedures and service standards
•Follow all safety policies
•Other duties as assigned
•Must have 1 to 3 years in a Security role required
•Computer literate in Microsoft Window applications required
•Certification in CPR First Aid required
•University/College degree in a related discipline preferred
•Must possess a professional presentation
•Strong interpersonal and problem solving abilities
•Highly responsible & reliable
•Ability to work well under pressure in a fast paced environment
•Ability to work cohesively with fellow colleagues as part of a team
•Ability to focus attention on guest needs, remaining calm and courteous at all times
Physical Aspects of Position(include but are not limited to):
•Frequent standing and walking throughout shift
•Occasional lifting and carrying up to 30 lbs
•Occasional kneeling, pushing, pulling, lifting
•Occasional ascending or descending stairs and ramps
Visa Requirements: Must be able to provide proof of eligibility to work in the United States.
Success and celebration go hand-in-hand at Fairmont. Our employees take pride in being part of a company that rewards and recognizes their accomplishments, and they enjoy the opportunity to celebrate anniversary milestones, birthdays, hotel achievements and awards for outstanding service.
At Fairmont Hotels & Resorts, we know that delivering the best in hospitality and service to our guests begins with first providing our employees the best. We are proud to offer among the industry's most competitive compensation and benefit plans. In addition to competitive compensation and benefits, our colleagues can take advantage of exceptional programs and discounts.