Legacy Events Supervisor

Fairmont Scottsdale Princess

Location: US - AZ - Scottsdale

Aug 9, 2017
Employer
Job Details

 

Legacy Events Supervisor

At Fairmont Hotels & Resorts, our retail outlets reflect the luxury of our hotels and the authenticity of our destinations. We invite you to showcase your passion for engaging service as a Legacy Events Ambassador Supervisor, where your warmth and knowledge of our offerings will assist guests in enjoying a flawless experience. This position could oversee the following areas: Christmas Concierge, Princess Nut Company, Carousel Operations, Ice Rink Cashier, and Ice Rink Ambassador. This position is Seasonal with a range of employment from October 2017 thru January 2018. This position also requires working holidays, evenings, and weekends during the October 2017 thru January 2018 time frame.

Hotel Overview: Picture a shimmering oasis overlooking the Sonoran Desert and the McDowell mountains - Fairmont Scottsdale Princess offers luxury and world class hospitality with over 200,000 square feet of meeting space.  This award-winning meetings resort recently opened 102 new guest rooms in June 2016, bringing the total number of rooms to 750. In conjunction with the guest room expansion, the resort is creating three dynamic new outdoor venues for groups: Sunset Beach, the Great Lawn and a new western town, Copper Canyon. The Fairmont Scottsdale Princess was recently recognized with the AAA Five Diamond rating for its 25th year, making it one of the longest running AAA Five Diamond Resorts in the America’s. The only thing missing is you!

Summary of Responsibilities:

Reporting to the Resort Experience Manager, responsibilities and essential job functions include but are not limited to the following:

  • Leading a team of hospitality driven colleagues by example inspiring an five diamond anticipatory guest experience

  • consistently offer a professional, friendly greeting and engaging service

  • Anticipate guests needs creating  memorable experiences

  • Assist guests throughout their experience in an informative and helpful way

  • Have knowledge of all event activities: location, time, event.

  • Follow outlet policies, procedures and service standards

  • Consistently offer professional, friendly and engaging service

  • Have precise  knowledge of all event activities and experience inclusions

  • Ensure five diamond representation of resort

  • Understand all tasks in the outlet

  • Assist guests with directional in an informative and helpful way

  • Other duties as assigned

Qualifications:

  • Adhere to Fairmont Scottsdale Princess Grooming Guidelines. Click here to view:  http://www.scottsdaleprincess.com/careers
  • Requires working holidays, evenings, and weekends during the October 2017 thru January 2018 time frame.
  • Excellent communication and organizational skills
  • Strong interpersonal and problem solving abilities
  • Highly responsible & reliable
  • Ability to work well under pressure in a fast paced environment.
  • Ability to work cohesively with fellow colleagues as part of a team
  • Ability to focus attention on guest needs, remaining calm and courteous at all times

Visa Requirements: Proof of eligibility to work in the United States is required.

APPLY TODAY: Whether you're launching your career or seeking meaningful employment, we invite you to visit http://www.fairmontcareers.com/ to learn more about Fairmont Hotels & Resorts and the extraordinary opportunities that exist!

ABOUT FAIRMONT HOTELS & RESORTS

At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That’s why you'll find exceptional work opportunities—throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific—as well as industry-leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London’s The Savoy, New York’s The Plaza, and Shanghai’s Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. Our Sustainability Partnership program represents our ever-expanding commitment to being a responsible business and to following the principles of sustainability across our operations, the world over. An exciting future awaits!

Fairmont Scottsdale Princess is an Equal Opportunity Employer and Drug Free Workplace. F/M/D/V

 
Additional Details
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Applicants who do not already have legal permission to work in the United States will not be considered.
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Hotel/Resort
Administration