Leasing Manager

Allegro Senior Living LLC

Location: US - FL - Sarasota

Jun 9, 2018
Allegro Senior Living LLC
Employer
Job Details

Arietta in Sarasota, FL is a luxury, amenity rich residential community with 108 age restricted 55+ rental apartment units.

The Lifestyle Advisor is responsible for building and maintaining high occupancy levels at the Property.


Areas of Responsibility
• Greet prospects, residents, vendors and visitors professionally and enthusiastically.
• Present the Property to prospects using relationship-based selling techniques.
• Properly account for hours worked by utilizing payroll software. Work scheduled hours, weekends and holidays so the Property has appropriate coverage.
• Complete various accounting, financial, administrative, and other reports as necessary.
• Coordinate and provide ongoing training to Property associates in sales, customer service and first impressions. Every associate must be sales and customer service oriented.
• Make personal visits to potential referral sources in the surrounding community and target market areas.
• Plan, host and attend scheduled marketing events.
• Responsible for taking inquiry calls and internet inquiries from families, prospects, and other referral sources. Utilize Company form and technique to facilitate appropriate discovery as a means to set appointments. Ensure that responses to inquiries are handled individually, timely and with personalized follow-up.
• Plan new resident events (i.e. new resident social, individual housewarming parties, meet and greet gathering).
• Set appointments with prospects and prior to day of appointment, confirm with follow-up call. Follow-up on missed appointments. Send a thank you or personal note to all prospects who visit the Property.
• Perform daily inspection of models and weekly inspection of market-ready apartments and follow-up with housekeeping and maintenance departments as appropriate.
• Document prospect and referral interactions in the company approved database.
• Maintain knowledge of local competition. Advise Community Director of major market changes to competitive set.
• Participate in the development, review and modification of marketing and media plans.
• Conduct credit screening, criminal background checks and prepare and assemble all documents necessary for reservations, move-ins, transfers, renewals, and move-outs according to Company policies and procedures.
• Prior to move-in, schedule appointment with future resident to sign all move-in documents and collect first month's fee.
• Update apartment availability, hot prospect and wait list boards daily.
• Keep the Community Director and all departments informed of the move-in and move-out status of residents and all scheduled prospect visits.
• Attend and participate in training to develop relevant Sales & Marketing knowledge and skills.
• Contribute articles and ideas for monthly resident newsletter.
• Must know and follow all guidelines in the Vehicles policy.
• Attend and participate in all meetings and training as directed by Company policy.
• Provide services and interactions throughout the Property which delight residents, prospects, and the greater community, with inspired experiences which result in referrals and high occupancy.

Comply with all State/Federal/City/County requirements and regulations including but not limited to; Fair Housing, Americans with Disabilities Act. Fair Credit Reporting Act, and other laws and regulations governing multi-family housing operations.
• Maintain professional standards of personal appearance and grooming to reflect sales ability, leadership and integrity, which include wearing proper attire and name tag when on duty.
• Report any and all deferred maintenance, vandalism or hazardous situations to the Community Director as discovered and take appropriate action as necessary.
• Maintain confidentiality of all pertinent resident, associate, Property or Company information deemed as such.
• Other duties as assigned.

EOE

(ref. 29689)
We are an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin, disability or protected veteran status.
Additional Details
No
Applicants who do not already have legal permission to work in the United States will not be considered.
No
No
No
Hotel/Resort
Sales & Marketing