Laundry Supervisor
Property Name:
Hotel Galvez and Spa, a Wyndham Grand Hotel
Job Title 
Laundry Supervisor
Location: 
Texas-Galveston
Company Name: 
Wyndham Hotel Group
City: 
Galveston
Work Permit: 
Applicants who do not already have legal permission to work in the United States will not be considered.
Management Position: 
Yes
Accommodation: 
No
Wyndham Hotel Group is the world's largest and most diverse hotel company with approximately 7,410 hotels worldwide. With iconic brands and hotel choices in every category from upscale to economy, we offer not only the most lodging choices around the world but also exceptional customer service and great value.

 

Job Title:  Laundry Supervisor

Location: Hotel Galvez & Spa

For more than 100 years, Hotel Galvez & Spa has been pleasing guests from around the world with elegant décor, luxurious service, scenic Gulf Coast event space, and a majestic location across from the water. Old world style and grace embody every detail, with upscale modern amenities to please today's most discerning travelers. In fact, our AAA 4-Diamond property is the only historic beachfront hotel on the Texas Gulf Coast and renowned as one of the finest Galveston hotels on the beach.

Wyndham Hotel Group is searching for a Laundry Supervisor to work at our beautiful Hotel Galvez & Spa property in Galveston, TX.  The Laundry Supervisor is responsible for assisting the Laundry Manager or Housekeeping Manager by ensuring that all areas have an adequate supply of clean, pressed linen as needed.

  Responsibilities will include but not be limited to:
  • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
  • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
  • Must be able to multitask and prioritize departmental functions to meet deadlines.
  • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
  • Attend all hotel required meetings and trainings.
  • Maintain regular attendance in compliance with Wyndham Standards, as required by scheduling, which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
  • Comply with Wyndham Standards and regulations to encourage safe and efficient hotel operations.
  • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
  • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
  •        Employees must at all times be attentive, friendly, helpful and courteous to guests, managers and fellow employees.
  • Prepare weekly schedules according to business needs.
  • Oversee daily linen requisitions.
  • Coordinate pre-treating of soiled linen as necessary.
  • Coordinate monthly linen inventory, including records of all damaged and stained linen.
  • Train staff on handling and safe operation of chemicals.
  • Supervise all Laundry employees.
  • Always practice safe work habits to ensure safety to guests and fellow employees.
 
  • Perform all duties of Laundry Attendant.
  • Ensure cleanliness of Laundry area.
  • Check machines daily to ensure proper working order.  Contact supplier to perform regular check and train staff on new procedures/products.
  • Complete daily payroll and pay period summaries.
  • Prepare Standard of the Week for staff.
  • Observe report and assist in correcting linen abuse.
  • Ensure overall guest satisfaction
 
 
General Requirements :
 
  • Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
  • Must be able to cross-train in other hotel related areas.
  • Must be able to maintain confidentiality of information.
  • Must be able to show initiative, including anticipating guest or operational needs.
  • Perform other duties as requested by management.
  • Maintain a warm and friendly demeanor at all times.
 
 
Basic Qualifications
  • High School diploma or equivalent and/or experience in a hotel or a related field preferred.
  • At least 1 year of progressive experience in a hotel or related field required.
  • Previous supervisory responsibility preferred.
 
Physical requirements
  • Flexible and long hours sometimes required.
  • Heavy work - Exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
  • Ability to stand during entire shift
            
Wyndham Hotel Group is proud to be an Equal Opportunity Employer (M/F/D/V)
 

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