At BENCHMARK, a global hospitality company the definition of success is as individual as each of the over 10,000 employees worldwide who compose our award-winning teams. Each person brings unique skills, talents, experience, history, and culture to our company. Together, they form an extraordinary mosaic that supports BENCHMARK's very entrepreneurial culture. Each team member's desire for accomplishment is supported by our determination and passion to build successful and rewarding futures.
QUALIFICATIONS: EDUCATION, KNOWLEDGE, TRAINING, & WORK EXPERIENCE
- Laundry experience is preferred.
- Able to understand, read and write in English.
- Respond to guest requests in a friendly and professional manner.
- Able to stoop and bend freely and lift and load wet-dry linen up to 100 lbs
- Neat, pleasant personality.
- Ability to work on feet for an extended period of time.
- Ability to communicate effectively.
- Ability to read room numbers, dates and basic instructions.
Properly sort all linen/uniforms into correct piles for processing. Be familiar with all different linen types and which type belongs to which department. Correctly use each piece of laundry equipment and report any maintenance concerns immediately. Be able to identify each laundry chemical, its purpose and how to handle property. Assist with maintaining accurate records of all linen processed on a daily basis. Able to perform each linen fold and know how to properly store on linen shelves. Properly care and use equipment, linen and supplies. Be knowledgeable of emergency evacuation procedures. Report any maintenance concerns immediately. Report missing items and lost and found items immediately. Alert Laundry Supervisor of any suspicious people or activity in guest areas. Maintain uniform and grooming standards as outlined in employee handbook. Respond to guest requests in a friendly and professional manner. Available to work flexible schedule dictating to the conference center’s needs. Keep laundry and machinery clean at all times.
Distribute uniforms to employees. Carry trash to compactor. Bring linen to assigned floor. Assist in other housekeeping areas as needed. Carry dirty linen to laundry. Clean guest rooms as needed. Deliver irons, boards, Wash guest laundry if need occurs. Answer Housekeeping telephone and respond to guest requests. Assist with public area/guest room area projects.