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Kitchen Steward
Property Name:
Hilton Chicago/Oak Brook Hills Resort
Job Title: 
Kitchen Steward
Illinois-Chicago West
Company Name: 
Oak Brook
Work Permit?: 
Applicants who do not already have legal permission to work in the United States will not be considered.
Management  Position?: 
US $13.00-US $13.00 / Hour
Bonus Pay: 
We are a rapidly growing entrepreneurial hotel management company dedicated to creating value for our team members, our guests, our owners, and our communities.
If you are committed to delighting guests, playing well with others, and thriving under pressure, we offer exciting opportunities for you to perform a key role in our hotels' growth.
Why Portfolio?
Yes, Portfolio specializes in managing unique, boutique-style destination resorts and significant urban hotels in domestic and international markets.
Yes, Portfolio provides entrepreneurial, creative, and financially aware management for hotels that share a defined style and position in their respective marketplace.
Yet perhaps the best indication of how we work is our twelfth Compass Point standard by which we operate:
"We find ways to live, laugh, and learn as we do our best to provide stellar service to our guests. We realize we need to enjoy the time we spend together, because life is too short not to have a good time along the way."
Come join us!

SUMMARY:The Kitchen Steward is primarily responsible for overall cleanliness, sanitation, and compliance with state and local health regulations in the kitchen area(s). S/He will maintain the kitchen areas to ensure maximum guest satisfaction.

The Kitchen Steward shall strive to provide exceptional service to both internal and external guests at all times. S/he will be responsible for exemplifying the Hotel's Culture.


  • Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.

  • Maintain positive guest relations at all times.

  • Actively solicit guest feedback in order to seek continual improvement in service.

  • Attend daily briefings, training sessions, and meetings as required.

  • Set up work stations for kitchen staff.

  • Clean and sanitize all kitchen equipment, food storage areas, walk-in fridges, freezers, ovens, and dry storage cupboards.

  • Properly clean and store dishes and other kitchen equipment in the correct areas.

  • Fill dish washing machines and ensure the correct levels of cleaning chemicals are being used.

  • Maintain efficient traffic patterns in the kitchen area(s).

  • Ensure that equipment is prepared and operational for the following day's work.

  • Remain up to date on current safety issues to ensure compliance with all health and safety regulations.

  • Inform management of hazardous situations, emergencies, or threats to the security of guests or employees.

  • Report all accidents and breakages to the Kitchen Steward Supervisor or Executive Chef in charge.

  • Report and/or take action on any equipment breakdown or safety issue relevant to your work area.

  • Promote teamwork and quality service through daily communication and coordination with other departments. 

  • Adhere to hotel requirements for guest/employee accidents or injuries and in emergency situations.

  • Work in a safe manner and abide by OSHA regulations and the hotel's policies in regard to accident and incident reporting procedures.

  • Adhere to relevant Workplace Safety and Health standards and Food Safety Hygiene standards.

  • Meet grooming standards of the hotel as set out in the Team Member Handbook.

  • May assist with other duties as assigned including but not limited to assistance with food dish-up, completing set-up sheets, assisting with set-up and break-down for various events, etc.


Associate is held accountable for all duties of this job and other duties as assigned.


  • High school diploma or equivalent

  • One year of experience in stewarding, kitchen maintenance, kitchen operations, or similar

  • Knowledge of food and beverage service operations preferred

  • Basic knowledge of Microsoft Office

  • Problem solving and reasoning skills

  • Experience in training

  • Willingness and ability to promote a positive team member culture and core values

  • Must speak fluent English

  • Fluency in other languages beneficial


  • Must be a United States citizen or possess a valid work permit

  • Must be able to read, write, and speak English

  • Must have exceptional communication skills

  • Must be able to accurately follow instructions, both verbally and written

  • Must have basic computer skills including Microsoft Office

  • Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently

  • Must be detailed orientated and work well under pressure

  • Must be able to work in a fast paced environment

  • Must be professional in appearance and demeanor

  • Ability to work a flexible schedule that may include evenings, weekends and holidays

  • Must have the ability to deal effectively and interact well with employees

  • Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner

  • Possess strong motivational, organizational and verbal communication skills

  • Ability to travel to attend workshops, tradeshows, conventions, etc.

  • May require a Driver's License



  • Must be able to stand and move about the kitchen area for a whole shift

  • Must be able to frequently stand up or move within and outside the facility

  • Must be able to carry or lift items weighting up to 50 pounds

  • Must be able to perform simple grasping, fine manipulation, and repetitive hand & arm movements consistent with kitchen work

  • Must be able to handing food items, objects, projects, and utensils in a safe manner

  • Must be able to frequently bend, stoop, and kneel

  • Must be able to frequently handle kitchen supplies and equipment to maintain the facility

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This job description in no way states or implies that these are the only duties to be performed by this employee.  He or she will be required to follow other instructions and perform other work-related duties requested by his or her supervisor.

Benefits : Medical,, Dental, Vision, 401k and more ...
(ref. 21420)
We are an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin, disability or protected veteran status.
© Portfolio Hotels & Resorts, LLC.
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