IT Technician

Great Wolf Lodge - Grapevine

Location: US - TX - Grapevine

Nov 29, 2016
Great Wolf Lodge - Grapevine
Employer
Job Details

PRIMARY RESPONSIBILITIES AND DUITES:



  • Willingness to accept the most effective role

  • Answer support phone and manage new requests for technical support

  • High quality customer facing inter-personal skills

  • Resolve technical issues with PC's, servers and peripheral devices

  • Keep all technical records up to date

  • Motivated self starter with the ability to work on your own initiative

  • Perform other duties as directed by supervisor

  • Evening and weekend work will be required when necessary


QUALIFICATIONS:

 High School diploma or GED; 3 or more years of experience or equivalent combination of education and experience

 Experience resolving technical issues with PC's and servers

 Thorough knowledge of PC/Server hardware

 Thorough knowledge of Windows

 Working knowledge of Windows Server Operating Systems preferred

 Thorough knowledge of Windows networking technologies

 A+ Certification Required

 Microsoft Certifications Preferred

 Thorough knowledge of Point of Sale applications

 Thorough knowledge of set up and trouble-shooting audio visual equipment

 Very good understanding of Microsoft Office applications

 

PHYSICAL REQUIREMENTS:

 Ability to lift 30lbs

 Ability to stand/sit for long periods of time

 Ability to bend, stretch and twist
Additional Details
immediately
Yes
Applicants who do not already have legal permission to work in the United States will not be considered.
No
Yes
No
Hotel/Resort
Administration