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IT Manager
Property Name
Carmel Valley Ranch
Job Title
IT Manager
California-Monterey Peninsula
Work Permit
Applicants who do not already have legal permission to work in the United States will not be considered.
Management Position
Bonus Pay
Position Categories

For us, hotels aren't simply places to sleep, they're places where dreams are born.

We encourage our employees to make their mark while giving back to their communities and saving the environment.

Job Description

Job OverviewThis position is responsible for overseeing and implementing direction of all computing technology associated with Information Technology, and ensuring that the direction coincides with the business strategies. S/he will provide maintenance and support for desktop and laptop computers and provides end user support for hardware and software problems. S/he will also be responsible for installing, maintaining, repairing, administering and troubleshooting equipment and software necessary for operation of the Local Area Network, Phone Systems, and the Audio Visual Department as needed.Essential Functions
  • Administration, security, installation, configuration, and troubleshooting of all site hardware and software
  • Support of end user, infrastructure, back office and guest environments
  • Develop and maintaining documentation of all hardware, systems and software licensing
  • Recommendations for improvements and enhancements to existing systems
  • Technical on site project lead for installations and upgrades of property systems and hardware
  • Management of warranties, replacements and upgrades of all hardware and infrastructure
  • Plan and budget all aspects of IT environment
  • Maintain IT audit compliance
  • Maintain PCI compliance
  • Communicate and enforce adherence to all company IT security standards, practices and requirements
  • Technical project manager partnering with site departments to develop criterion for software system implementation, upgrades and enhancements

Job Requirements

  • Associate of Arts Degree in Information Technology or equivalent levels of certification and/or demonstrated on-the-job skills required
  • Certification in MCP, MCSA, MCSE, MCSD, A+, or systems currently used at property preferred
  • Experience with Microsoft software required
  • Experience in a networked computer environment
  • Excellent oral and written communications skills required
  • Knowledge of wireless (Wi-Fi) systems
  • Previous Hotel or Resort experience desired
  • Must be able to work flexible days/hours – some on-call duty is required