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Interim Senior Manager: General Accounting - Fixed Term 6 months

GB - Glasgow
Date Posted:
30/11/16 10:30
Company Name:
Hilton Hotels and Resorts
The Interim Senior Manager, General Accounting, will provide Accounting support across the various functions within Hilton's UK Shared Services Operation during a time of considerable demand and change. Initially focusing on Payroll/Order to Cash and supporting high profile projects. The post holder will be expected to work closely with, advise and recommend to Hilton's UK Senior Management on optimum delivery solutions which can be expected from a progressive, upper quartile Centre of Excellence. The ability to lead successful Change Management programmes is considered essential to the success of the role, as is the effective management of direct and indirect reports.
An opportunity for a versatile and skilled Accounting Manager, who has the ability to work in any function within the Centre of Excellence as the need arises, including, Payroll, Order to Cash & Purchase to Pay, Revenue Accounting and Record to Report. The post holder will be charged with providing hands on support in the relevant area, advising on current best practice which can be expected by an upper quartile Centre of Excellence. They will be instrumental in developing and delivering optimum delivery methods for effective Accounting which will support the UK Shared Services to provide a well-measured, seamless, efficient and customer focused experience maximising on output without compromising the quality of service. In addition, they will advise and recommend on the controls environment, taking the lead in co-ordinating a consistent approach throughout the Shared Service Centre, with particular emphasis on SOX compliance and documentation.

The Interim Senior Manager will play a central role in delivering successful and significant change management programme which will involve maximising the benefits available to a best-in-class centralised service.

Key to the success of the role will be the ability to communicate and influence at all levels, both internally and with external stakeholders, and take the lead in building and maintaining strong business relationships. Good project management skills and the ability to simultaneously manage multiple tasks and deliver to tight deadlines are considered essential elements of this role. The post holder will possess the capacity to effectively contribute towards and demonstrate through performance measurement a strong customer-focused ethos while ensuring that a robust control environment is maintained.

The post holder will assume day to day responsibility for managing, motivating and leading the designated team, engendering a sense of empowerment in the pursuit of first class service delivery. The person will drive delivery of Accounting strategy and also tightly manage the team performance and deliverables on a day-to-day basis; this will require meticulous attention to detail, the ability to accurately interpret key business drivers within the designated function and to take appropriate action where necessary. They will also take ownership of relevant Service Level Agreements (SLA's), assuming responsibility for both development and on-going monitoring to ensure that agreed service delivery metrics are met / exceeded and charged accordingly where appropriate.

What will it be like to work for Hilton Worldwide?
With thousands of hotels in over 100 countries and territories, Hilton Worldwide offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. If you appreciate the impact global travel can have on the world you may be just the person we are looking for to work as a Hilton Worldwide Team Member. Because it's with Hilton Worldwide where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

What will I be doing?
Directing Activities 15%
* Provide direction and leadership to the designated function; establish individual and team objectives which are consistent with organizational goals
* Develop and manage the process with an ethos of continual improvement to both the control framework and output efficiencies
* In conjunction with Senior Management, lead the transactional accounting delivery, ensuring that a coherent approach is developed and adopted by the wider organization
* Assume ownership of Services Level Agreement, ensuring content reflects attainable department output, meaningful SLA's are incorporated and the Cost of Service Delivery is accurately reflected
* Investigate and recommend on opportunities for on-going consolidation of accounting activities within the Shared Services environment which will deliver efficiency improvements to the wider Hilton organisation
* Ensure reporting output from the department is concise and delivers meaningful information with a right first time approach to management, customers and the wider stakeholder community

Planning Activities 15%
* Plan the workload and associated resourcing of the designated Team, clearly demonstrating a can-do approach and the ability to deliver on commitments, ensuring all key department tasks are completed to scheduled timelines and checklists are updated accordingly
* Maintain and revise, where necessary, all controls documentation in line with the organisation SOX compliance routines and deliverables
* Implement processes to support the successful conclusion of all SOX compliance testing and reviews, including peer checks, checklists and other such tools
* Provide guidance on accounting policy and procedures updates and communicate changes to relevant team members and hotels
* Work with 3rd party providers to implement system / process changes as required for with a continuous monitoring process in place to track and confirm all changes to system & parameters meet the needs of the business
* Take ownership of, and drive project initiatives
* Advise on and plan the activities for the controls environment framework of the Shared Service Centre

Organising Activities 20%
* Streamline accounting activity within both the department, and the wider business community, ensuring that best practice is adopted
* Liaise with key customers and stakeholders with a view to eliminating inefficiencies and delivering a standardized approach to the accounting processes throughout the estate
* Organise workload of the team to deliver efficient output within required deadlines
* Create an environment that encourages the team to embrace, challenge, maintain and update departmental documentation to reflect current activities on an on-going basis
* Co-ordinate with other functions to ensure the organization audit programmes are successfully met
Staffing Activities 25%
* Ensure that optimum skills and staffing levels are in place to deliver to established Service Level Agreements
* Adequately plan resourcing throughout the year, ensuring that adequate training is effected to cover all eventualities
* Lead and motivate a team which will deliver customer focussed services efficiently at all times
* Be a catalyst of change, constantly challenging the status quo; encourage the Record to Report Team to adopt a 'continuous improvement' mentality

Controlling Activities 25%
* Deliver a controlled GL close process, minimizing 'last minute' tasks and comfortably delivering to tight deadlines
* Develop and maintain Desktop Procedures, ensuring that key tasks are properly documented and align with the Service Catalogue and controls documentation
* Continuously monitor and review process controls to ensure compliance with Company Policy, SOX and audit requirements; ensure documentation is relevant and up to date.

Supportive Functions
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the Manage

Job Categories
Hilton - Area Office - Glasgow
Entry Level Position