In Room Dining Server

The Savoy, A Fairmont Managed Hotel

Location: GB - London

15/11/16 17:30
Employer
Job Details
In Room Dining Server

Our guests are always at home at Fairmont Hotels & Resorts – and their In Room Dining experience is no exception. As an In Room Dining Server providing warm service, efficiency and knowledge of our menu offerings, you will ensure the timeliness and enjoyment of every memorable meal.

Hotel Overview:

The Savoy, a Fairmont Managed Hotel, is one of the world's most iconic hotels. A renowned leader in the hospitality industry, The Savoy has a reputation for outstanding service and excellence. Originally built in 1889, the hotel has a rich history and has played host to royalty, world leaders and legends of the stage and screen. Today, colleagues pride themselves on being innovative and inspirational, delivering the very best in five star luxury. Passionate about developing and promoting talent, The Savoy offers unwavering support and recognition to colleagues, as well as having a very competitive benefits plan.

Summary of Responsibilities:

Reporting to the Butler/IRD Manager, responsibilities and essential job functions include but are not limited to the following:

* Consistently offer professional, friendly and engaging service

* Assist guests regarding menu items in an informative and helpful way

* Have full knowledge of all beverage lists

* Deliver food and beverage in a timely and accurate manner

* Pick up orders efficiently from the kitchen

* Check outgoing orders for quality and accuracy of set up

* Have full knowledge of all menu items, garnishes, contents and preparation methods

* Follow outlet policies, procedures and service standards

* Follow all safety and sanitation policies when handling food and beverage

* Other duties as assigned

Qualifications:

* Previous Food & Beverage service experience required

* Previous Point of Sale System experience preferred

* Excellent communication and organizational skills

* Strong interpersonal and problem solving abilities

* Highly responsible & reliable

* Ability to work well under pressure in a fast paced environment

* Ability to work cohesively as part of a team

* Ability to focus attention on guest needs, remaining calm and courteous at all times

Physical Aspects of Position(include but are not limited to):

* Constant standing and walking throughout shift

* Frequent lifting and carrying up to 20 lbs

* Frequent kneeling, pushing, pulling, lifting

* Occasional ascending or descending ladders, stairs and ramps

Visa Requirements:

Must be legally eligible to work in the UK. The hotel is unable to assist candidates in obtaining UK work authorization.