Hotel / Resort Jobs | In Room Dining Server

In Room Dining Server

Houston, TX

Description

The Post Oak Hotel at Uptown Houston is the city’s first elite destination for elegant accommodations and high-rise living, masterfully blended with extensive meeting space, prominent office space, designer fashion, fine dining and sophisticated amenities all in one tower. The 700,000 square-foot tower will show case over 250 luxury hotel rooms, more than 150,000 square-feet of boutique office space and 20 executive residences, all with dramatic interior finishes and unobstructed views of the surrounding neighborhoods and Downtown. The 38-story building will also feature an elegant and expansive ballroom, the largest in the Uptown area that is prominently located in the Galleria and Uptown Houston area along West Loop South with convenient access from Loop 610.

The Post Oak Hotel is seeking experienced In Room Dining Servers to join our new hotel team. With the hotel scheduled to open in early 2018, our In Room Dining Servers will be responsible for providing the highest quality of service to guests’ in an attentive, courteous and efficient manner while meeting and exceeding all service standards for a Five Star hotel.

Requirements

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Be familiar with all standards of performance excellence and adhere to these standards throughout our guests’ experience
Serve food and alcoholic beverages to guests. Set tables according to order placed.and service standards. Answer questions on menu selections.
Assist in taking order through the phone and in-person as needed.
Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
Pick-up trays and clean tables as needed to ensure cleanliness Maintain cleanliness of work areas, china, glass, etc., throughout the day.
Maintain cleanliness of work and guest areas by clearing, collecting and returning food and beverage items to proper area.
Complete closing duties, including restocking items, cleaning as needed, etc
Follow all company and safety and security policies and procedures;
Report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications.
Ensure uniform and personal appearance are clean and professional.
Maintain confidentiality of proprietary information; protect company assets.
Support all Colleagues and treat them with dignity and respect.
Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.
Assist with moving, lifting, carrying, and placing of objects weighing in excess of 50 pounds.
Stand, sit, or walk for an extended period of time or for an entire work shift. Read and visually verify information in a variety of formats (e. g., small print
Speak with others using clear and professional language, and answer telephones using appropriate etiquette.
Perform other reasonable job duties as requested by Supervisors.
Maintain a positive image and energy
Be knowledgeable about The Post Oak and its services

QUALIFICATIONS:

Ability to carry food and beverage trays safely and professionally
A sincere desire to provide the utmost in guest service
Professional Grooming and Appearance
Solid interpersonal and clear communication skills, both in-person and over the phone.
Strong attention to detail a must
Ability to listen effectively
Ability to work nights, weekends, holidays with strong schedule flexibility to accommodate needs of the operation.

EDUCATION and/or EXPERIENCE:

High School diploma or equivalent and/or experience in a hotel or a related field
One to Two years of hotel experience preferred
Bilingual a plus
TABC and Food Handler’s Certification a plus
Knowledge in and or experience with Forbes 5 Star service standards is preferred.

Job Info

Houston, TX

THE POST OAK AT UPTOWN HOUSTON

Posted on: 06/22/2018

Position Available: Immediately

Work Permit: Applicants who do not already have legal permission to work in the location of this job will not be considered.

Management Position: No

Contact Info

Address: 1510 West Loop S. , Houston, TX, 77027, US

Description

Requirements

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Be familiar with all standards of performance excellence and adhere to these standards throughout our guests’ experience
Serve food and alcoholic beverages to guests. Set tables according to order placed.and service standards. Answer questions on menu selections.
Assist in taking order through the phone and in-person as needed.
Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
Pick-up trays and clean tables as needed to ensure cleanliness Maintain cleanliness of work areas, china, glass, etc., throughout the day.
Maintain cleanliness of work and guest areas by clearing, collecting and returning food and beverage items to proper area.
Complete closing duties, including restocking items, cleaning as needed, etc
Follow all company and safety and security policies and procedures;
Report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications.
Ensure uniform and personal appearance are clean and professional.
Maintain confidentiality of proprietary information; protect company assets.
Support all Colleagues and treat them with dignity and respect.
Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.
Assist with moving, lifting, carrying, and placing of objects weighing in excess of 50 pounds.
Stand, sit, or walk for an extended period of time or for an entire work shift. Read and visually verify information in a variety of formats (e. g., small print
Speak with others using clear and professional language, and answer telephones using appropriate etiquette.
Perform other reasonable job duties as requested by Supervisors.
Maintain a positive image and energy
Be knowledgeable about The Post Oak and its services

QUALIFICATIONS:

Ability to carry food and beverage trays safely and professionally
A sincere desire to provide the utmost in guest service
Professional Grooming and Appearance
Solid interpersonal and clear communication skills, both in-person and over the phone.
Strong attention to detail a must
Ability to listen effectively
Ability to work nights, weekends, holidays with strong schedule flexibility to accommodate needs of the operation.

EDUCATION and/or EXPERIENCE:

High School diploma or equivalent and/or experience in a hotel or a related field
One to Two years of hotel experience preferred
Bilingual a plus
TABC and Food Handler’s Certification a plus
Knowledge in and or experience with Forbes 5 Star service standards is preferred.

In Room Dining Server

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