Job Summary

Property Name
Embassy Suites Chicago - North Shore/Deerfield
Job Title
In Room Dining Server
Location
Illinois-Chicago
City
Deerfield
Work Permit
No
Management Position
No
Bonus Pay
No
Accommodation
No
Industry
Hotel/Resort
Position Categories
Waitress/Waiter, Banquet Services

In Room Dining Server

Corporate Overview

An all-suite hotel in Deerfield, IL near the North Shore, the Embassy Suites Chicago - North Shore/Deerfield hotel is ideally located for travelers wanting first rate room accommodations and guest services close to the excitement of The Windy City. Our Deerfield, IL hotel brings urban flair to the Chicago North Shore suburbs and offers a central location for visitors to the city. The Embassy Suites in Deerfield is a premier option for all suite hotels near the North Shore.

Job Description

Job OverviewAs an integral member of the Food & Beverage team, an In-Room Dining Server requires getting everything right the first time, every time; attention to detail, suggestive selling, a friendly phone presence, and impeccable timing.Essential Functions
  • Provide welcoming phone greeting and follow guest ordering procedures 
  • Convey menu information over the phone to guests and give accurate estimate of delivery time 
  • Make food and beverage recommendations and apply suggestive selling techniques 
  • Follow procedures for announcing self at the room, entering the guest room, presenting the order and the check

Job Requirements

  • Flexibility.   This is a demanding business and we look for flexibility with work days and hours, our guests can be early risers or night owls and you must be too! 
  • Experience.   Previous experience passionately providing service to others and assisting them with cash transactions. 
  • People Person.   The best part of serving others is creating experiences for them that go beyond the expected. 
  • Great communicator.   Providing amazing experiences requires the ability to communicate fluently in English both verbally and through legible writing.
  • A qualified applicant is a “people person” who is flexible with their schedule, loves to serve others, and knows how to multi-task while ensuring accuracy.