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3F842F4DB3B6AFAF
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Property Name
Royal Orleans
Job Title
In Room Dining Order Taker
Location
Louisiana-New Orleans
Company Name
City
New Orleans
Management Position
Yes
Bonus Pay
No
Accommodation
No
Industry
Hotel/Resort
Position Categories
Administration

Job Description

Location:

Royal Orleans Hotel

Royal Orleans

The Omni Royal Orleans offers graceful elegance in a New Orleans French Quarter hotel. Located on the most fashionable corner, St. Louis at Royal, the hotel has received the four-diamond luxury award for over 30 years and has earned the Pinnacle Award for meeting services. Our full property renovation incorporates modern amenities with classic design in our guest rooms, including iconic wrought iron balconies and redesigned public spaces inspired by liveliness of the area's culture through various color palettes and artwork.

Omni Royal Orleans’ associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Royal Orleans Hotel may be your perfect match.

Job Description:

To properly take all guests' room service orders, communicate them to the servers and work to expedite their service. To properly perform all control and revenue related paperwork. The candidate will be responsible for answering telephones and processing orders for outlets, issuing checks through Micros, and coordinating checks for guest delivery. The candidate must be able to upsell whenever possible and have the ability to describe Outlet menu items in detail to guests.

Responsibilities:

* Responsible to answer the phone within three rings.
* Take orders for guests.
* Must follow prepared scenario to encourage upselling.
* Give the approximate time of delivery for the order.
* Prepare payment of checks.
* Knowledge of food menu and wine list.
* Know and adhere to all liability laws.
* Printing of reports at the end of the shift and banking out.
* Complete other duties assigned.
* Attend all designated staff meetings and training sessions.

Qualifications:

* Must be able to work a flexible schedule, including weekends, holidays and both AM and PM shifts.
* Must be able to lift at least 30lbs.
* Previous experience in In-Room Dining preferred.
* Candidate should possess excellent communication skills.
* Candidate must have a Louisiana Vendor’s Permit. 

Job Requirements

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristics protected by law. The following link provides more information regarding the Federal laws prohibiting discrimination in employment: EEO is the Law - Notice of Applicant Rights Under the Law

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.

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