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39B5DC7A9559F46A
ihr Hotels and Resorts logo

Interstate Hotels & Resorts is the leading global hotel management company. Hotel owners, developers and guests discover the Interstate difference in our 425 hotels, resorts and conference centers with nearly 75,000 rooms located throughout the U.S. and around the globe.

Our rich history spanning 55 years of innovation, consistency and success is unmatched in the hospitality industry, making Interstate the preferred hotel management company of major global brands. It also allows our associates to consistently deliver results for real estate investors, ownership groups, publicly-traded REITs, privately held companies, and private equity funds today and in the bright future to come.

Position Info
Location: US - FL - Streamsong
Position: In Room Dining Coordinator
Salary:   
Management Position: No
Bonus Plan: No
Contact Type: Employer
Industry Categories: Hotel/Resort
Position Categories: Waitress/Waiter
Work Permit Needed: Applicants who do not already have legal permission to work in the United States will not be considered.

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Streamsong Resort
In Room Dining Coordinator

Position Description

Receive, record, and expedite all Room Service orders while ensuring quality service, guest satisfaction and the achievement/maintenance of IHC standards and profit maximization.

ESSENTIAL FUNCTIONS:

Take all room service orders communicating with guest's daily specials, estimated time of arrival, cash in advance/room charge policy, in accordance with policies and procedures to ensure top quality customer service.

Expedite orders to kitchen staff and assign room service orders for delivery to staff.

Process guest checks and perform all cash handling responsibilities in accordance with IHC policies and procedures.

Complete all shift side work as outlined in the hotel's operating policies and procedures.

Respond to customer needs, issues, comments and problems to ensure a quality experience and enhance future sales. Report all communications to immediate shift supervisor.



 
Location Information

Requirements
 

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