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Property Name
CNN Center at Atlanta
Job Title
In Room Dining Captain
Management Position
Bonus Pay
Position Categories
Administration, Food & Beverage, Human Resources / Training

Job Description


Atlanta Hotel at CNN Center

Atlanta CNN

Luxurious comfort embraces pure style at the elegant, four-diamond Omni Hotel at CNN Center. Located in the heart of downtown Atlanta within the bustling Luckie Marietta District , this luxury hotel treats you to views of the spectacular downtown skyline or picturesque Centennial Olympic Park. The Omni Hotel at CNN Center is connected to Philips Arena and the Georgia World Congress Center, and it is the closest hotel to the Georgia Dome.

Omni CNN’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Hotel at CNN Center may be your perfect match.

Job Description

The Captain is responsible for supervising the activities of the room service staff. His or Her main concern is to ensure that guests are consistently serviced in a courteous, efficient and unobtrusive manner. The Captain will have full responsibility in the absence of Assistant Room Service Manager.


* Ensure optimal performance in the day-to-day operation.

* Assist Room Service Manager and Assistant Room Service Manager in training of the staff.

* Check the waiters' orders and set-up.

* Control order load of the waiters.

* Assign waiters and service attendants duties.

* Check on tray and table recovery.

* Establish and maintain cohesive and effective Associate relations.

* Inspect daily set-up, presentation and delivery of amenities

* Maintain guest contact.

* Conduct administrative work requirements.

* Performs related duties and special projects.

* Provides functional assistance and directions to the Room Service operation.

* Ensure work area is clean and clear of standing water, debris or any objects that can obstruct the job duties from being performed safely, efficiently and effectively.


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Job Requirements

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristics protected by law. The following link provides more information regarding the Federal laws prohibiting discrimination in employment: EEO is the Law - Notice of Applicant Rights Under the Law

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to

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