Human Resources Manager


Location: US - CA - San Francisco

Feb 1, 2018
495 Geary Street

San Francisco, CA, US 94102
Job Details

Designed by Philippe Starck, Clift features a soaring lobby with one of the most eclectic furniture collections in all of California, including chairs from Ray and Charles Eames, a coffee table by Salvador Dali, and a surreal stool inspired by René Magritte. The legendary Redwood Room bar, paneled with the wood of a single Redwood tree, is accented with digital art and the buzz of an elite San Francisco crowd. Velvet Room is a multi-purpose venue for eating, drinking and special events. Guests who simply want to relax, read, or just people watch, can find the comforts of an old English club in the Living Room. 

Job Purpose:

Under the general guidance of the Director of Human Resources, assist in ensuring a variety of Human Resources functions. He/she is also responsible for filling all hourly positions in a timely manner, accurate and timely completion of paperwork, the understanding and enforcement of company policies, and assisting with benefits and workmen’s compensation duties.

Duties & Functions:

  • Approach all encounters with guests and employees enlivening MHG Core Values
  • Support day to day process in human resources and assist the Director, Human Resources in implementing hotel strategy, including coaching and counseling recruits, and hiring and retaining the best employees
  • Assist in reward and recognition programs and training strategies
  • Oversee all employee relations and labor-related matters as they relate to federal, state and local employment and civil rights laws, including, but not limited to, Title VII, ADA, ADEA, FMLA, FLSA, Equal Pay Act, Pregnancy Discrimination Act, workers’ compensation and comparable state and local laws, and general human and civil rights
  • Must be familiar with applicable collective bargaining agreements and relevant local labor union(s)
  • Manage termination process and unemployment compensation
  • Administer insurance benefits, calculate billing totals, explain benefits, assist with completion of enrollment forms, and answer questions
  • Compile Turnover Report, copy and distribute
  • Enter payroll information on computer (wage information, changes)
  • Conduct prescreening interviews
  • Respond to unemployment claims, maintain unemployment logbook
  • Maintain new hire, termination, transfer and promotion logbooks
  • Audit hours worked in payroll reports for eligibility of benefits
  • Compile wage surveys
  • Monitor and maintain Leave of Absence log
  • Monitor Workman’s Compensation claims, complete First Report of Injury and Employers Report of Industrial Injury
  • Answer questions regarding 401K Plan, vacation and benefits (insured and noninsured)
  • Maintain complimentary room night log, process employee requests
  • Prepare and place recruitment advertising
  • Process paperwork for terminating employees
  • Maintain advertising logbook
  • Become certified trainer in all Human Resources training modules
  • Ensure compliance with all HR and related Loss Prevention SOP’s
  • Ability to train, motivate, evaluate, mentor and direct employees and managers to meet desired ends
  • Ability to maintain excellent relations with staff and maintain staff and guest confidentiality at all times
  • Ability to accept responsibility for actions of others
  • Ability to manage by example

Specific Job Knowledge & Skills:

  • Bachelors Degree required
  • Two to four years of human resources experience or operations management required
  • For Union properties only:
    • Must possess a minimum of five (5) years Hotel and/or Food and Beverage operational experience directing a department of Union employees
    • Must have strong and proven knowledge and practice of Hotel Collective Bargaining Agreements  (will be subject to a skill test during interview process)
  • Ability to multitask, work in a fast paced environment and have a high level attention to detail
  • Strong verbal and written communication skills in English
  • Maintain positive and productive working relationships with other employees and departments
  • Ability to work independently and to partner with others to promote an environment of teamwork
  • Thorough knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations, including, but not limited to the following statutes and their state and local analogues (where applicable): Title VII, ADEA, Equal Pay Act, Pregnancy Discrimination Act, FLSA, ADA, OSHA, FMLA, and NLRA

Physical Abilities:

  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 15 pounds without assistance
  • Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity
  • Stand, sit, or walk for an extended period of time or for an entire work shift
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping

This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.  This job description reflects the job content at the time of writing and will be subject to periodic change in light of changing operational and environmental requirements.  Such changes will be discussed with the job holder and the job description amended accordingly. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.

Due to the nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel which may include overtime, weekends and holidays.  The employee will carry out any other duties as are within the scope, spirit and purpose of the job as requested by the line manager or Head of Department/Division.

The employee will actively follow MHG policies and will maintain an awareness and observation of Fire and Health & Safety Regulations.

Morgans Hotel Group is an equal opportunity employer.  We endeavor to select, place, train, and promote the best qualified individuals based upon job-related factors such as ability, work quality, suitability, experience, and potential.

Additional Details
Applicants who do not already have legal permission to work in the United States will not be considered.
Human Resources / Training