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Human Resources Manager

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Property Name:
Palisades Conference Ctr
Job Title: 
Human Resources Manager
New York-New York City
Company Name: 
Work Permit: 
Applicants who do not already have legal permission to work in the United States will not be considered.
Management  Position: 
Bonus Pay: 

Welcome to Crescent Hotels & Resorts, a premier hotel management and ownership group. Crescent seeks energetic, innovative individuals who have a desire to work in a results-driven environment. Our success is the direct result of everyone working together toward a common goal: To deliver exceptional service to our valued guests and provide a high quality work environment for our associates.

Strong core values related to customer service and associate satisfaction account for the continued success of our company. We are more than just a collection of hotels, we are a progressive company determined to be the employer of choice in the hospitality industry. We are pleased that you have chosen to learn more about our growing organization and are confident that Crescent will provide you with a very rewarding career.

JOB OVERVIEW Assists in the development, implementation and administration
of all Human Resource functions, including recruitment, training and development,
benefit administration and associate relations activities, relating to all hotel

REPORTS TO General Manager

1. Direct and instruct the management staff in effective recruiting and
interviewing techniques using methods such as verbal presentations and
written directions to ensure the hiring and retention of qualified and
efficient associates. Conduct interviews for all management positions.

2. Ensure that associates are developed and utilized to their maximum
potential by controlling the implementation, administration and monitoring
of all training programs. Instruct training classes, analyze and review
current and proposed methods, consult with and make recommendations
to the management staff for improvement.

3. Monitor the associate performance appraisal programs. Read and analyze
evaluations and goals to ensure appraisal comments are appropriate and
goals are measurable and achievable. Direct and administer associate
relations programs and activities such as associate recognition and service
award ceremonies, social functions and general hotel meetings to maintain
a positive associate relations climate.

4. Develop, implement and administer policies and programs related to the
management of all hotel personnel to ensure the maintenance of a
positive and productive employment environment. Monitor same for fair
and consistent application

5. Ensure compliance with all State and Federal laws and regulations which
pertain to Human Resources by reviewing current management practices,
implementing new procedures and communicating verbally and in writing
any new requirements.

6. Provide assistance, guidance and counseling to the General Manager,
management staff and associates in order to maximize the quality and
professionalism of the hotel staff by listening and interpreting concerns
and objectives and seeking solutions.

7. Control the administration of wages and benefits to ensure the accurate
and equitable application of same, analyzing and applying information
retrieved from moderately complex reports, manuals andor computer

8. Manage all labor relations activities by administering union contracts and
ensuring compliance. Respond to all grievances in writing, negotiate
settlements and act as the hotel representative at all arbitration.

9. Coordinate all other pre-selection activities, including drug testing
reference checks, etc., to ensure compliance with all Company policies and

10. Ensure all new hires and existing associates possess proper employment
eligibility verification.

11. Perform any other job related duties as assigned.

Three years experience as a HR Manager in a Hotel environment preferred.

Ability to read, write and speak the English language fluently.


Must be available to work a flexible schedule.
Strong interpersonal communication skills, both verbal and written.
Excellent time management and problem resolution skills.
Thorough knowledge of Human Resource practices and procedures.
Advanced knowledge of Microsoft Office.
Extensive knowledge of State and Federal laws and regulations pertaining to Human Resource matters.
Self-starting personality with an even disposition.
Maintain a professional appearance and manner at all times.
Must be willing to pitch-in and help co- workers with their job duties and be a team player.
Ability to effectively deal with guest and employee concerns in a friendly and positive manner.
Ability to access and accurately input information using a moderately complex computer system.

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Hotel Management Companies: Crescent Hotels & Resorts A Premier Hotel Management Company