Human Resources Coordinator

The Summit, a Dolce Hotel

Location: US - OH - Cincinnati

Jan 13, 2018
Job Details

Brand:  Dolce

the world’s largest hotel company, and a leading player in the global
hospitality industry, Wyndham Hotel Group boasts 7,500 hotels and 15 brands in
70 countries—all supported by more than 7,000 associates on six continents. And
we know our success is attributable to our associates, a bright, talented and
diverse group of individuals who embrace our signature Count On Me! service
culture and have a passion for excellence.  To
learn more visit us at

Located less than ten miles from downtown Cincinnati, The Summit is set to usher in a new era of style and sophistication in the Queen City. The anchor of $124 million mixed-use development on the campus of MedPace, the 239-room hotel will delight guests with a contemporary, Cincinnati-centric art collection; modern Fitness Center with yoga studio; and well-stocked library. Chefs and mixologists will oversee an innovative program highlighted by fresh, seasonal ingredients with a culinary nod to the region’s German heritage.

Job Description
Wyndham Hotel Group is searching for an HR Coordinator to work at our beautiful new property, The Summit, A Dolce Hotel in Cincinnati, OH.  This position is responsible for performing assistant
functions to include: travel arrangements, maintaining correspondence files,
screening mail and phone calls, faxing, copying and distributing communication
on a timely and accurate basis, initiating/composing correspondence, and
calendar coordination.

The Human
Resources Coordinator is responsible for assisting the HRD and other
departmental managers in the day- to- day operations of the Human Resources
office including clerical and record keeping duties.  He/she is also responsible for responding internal
and external inquiries regarding benefits, employment, policies and other
HR-related issues. This position requires the HRC to be a strong leader in the team and fit within the company culture. 

Education &

  • Experience in a
    hotel or related industry helpful.
  • College course
    work in related field helpful
  • High school
    diploma. College degree preferred. 
  • Strong computer skills, experience in Microsoft suite. 
  • Creative thinking and outgoing personality a must. 


  • Long hours
    sometimes required.
  • Light work –
    Exerting up to 20 pounds of force occasionally, and/or 10 pounds of force
    frequently or constantly to lift, carry, push, pull, or otherwise move objects.

General Requirements

  • Maintain
    a warm and friendly demeanor at all times.
  • Must
    be able to effectively communicate both verbally and written, with all level of
    employees and guests in an attentive, friendly, courteous and service oriented
  • Must
    be effective at listening to, understanding, and clarifying concerns raised by
    employees and guests.
  • Must
    be able to multitask and prioritize departmental functions to meet deadlines.
  • Approach
    all encounters with guests and employees in an attentive, friendly, courteous
    and service-oriented manner.
  • Attend
    all hotel required meetings and trainings.
  • Maintain
    regular attendance in compliance with Wyndham Standards, as required by
    scheduling, which will vary according to the needs of the hotel.
  • Maintain
    high standards of personal appearance and grooming, which include wearing
  • Maximize
    efforts towards productivity, identify problem areas and assist in implementing
  • Must
    be effective in handling problems, including anticipating, preventing,
    identifying and solving problems as necessary.
  • Must
    be able to understand and evaluate complex information, data, etc. from various
    sources to meet appropriate objectives.
  • Must
    be able to maintain confidentiality of information.
  • Perform
    other duties as requested by management.


  • Answer telephone
    and email messages.  Respond accordingly.
  • Attend meeting and
    take minutes.
  • Manage existing
    files and create new ones as needed.
  • Greet internal
    & external guests in a friendly and professional manner.
  • Maintain and stay
    abreast of the latest computer programs/innovations (as applicable).
  • Maintain adequate
    supplies for copier, fax and postage machines and coordinate    repair services.
  • Handle
    complaints/questions/special requests from internal guests.
  • Assist with the
    recruitment process.
  • Perform
    complimentary notary services for staff and guests.
  • Conduct initial pre-screening
    interviews for candidates
  • Support and help with associate functions, events and activities. 
  • Review and respond
    to all timesheet edits, payroll corrections, etc.

  • Maintain monthly
    update of employee birthday and anniversaries.
  • Review all
    outgoing mail.
  • Maintain employee
  • Order office
  • Other duties as
    requested by your manager.
Additional Details
Applicants who do not already have legal permission to work in the United States will not be considered.
Human Resources / Training