HR Coordinator
Property Name:
Wyndham Cleveland Playhouse Square
Job Title 
HR Coordinator
Location: 
Ohio-Cleveland
Company Name: 
Wyndham Hotel Group
City: 
Cleveland
Work Permit: 
Applicants who do not already have legal permission to work in the United States will not be considered.
Management Position: 
No
Accommodation: 
No
Wyndham Hotel Group is the world's largest and most diverse hotel company with approximately 7,410 hotels worldwide. With iconic brands and hotel choices in every category from upscale to economy, we offer not only the most lodging choices around the world but also exceptional customer service and great value.
The Human Resources Coordinator/Clerk is responsible for assisting the HRD and other departmental managers in the day- to- day operations of the Human Resources office including clerical and record keeping duties.  He/she is also responsible for responding internal and external inquiries regarding benefits, employment, policies and other HR-related issues. General Requirements
  • Maintain a warm and friendly demeanor at all times.
  • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
  • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
  • Must be able to multitask and prioritize departmental functions to meet deadlines.
  • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
  • Attend all hotel required meetings and trainings.
  • Maintain regular attendance in compliance with Wyndham Standards, as required by scheduling, which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming, which include wearing nametags.
  • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
  • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
  • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
  • Must be able to maintain confidentiality of information.
  • Perform other duties as requested by management.

 
 
Fundamental Requirements:
  • Answer telephone and email messages.  Respond accordingly.
  • Attend meeting and take minutes.
  • Manage existing files and create new ones as needed.
  • Greet internal & external guests in a friendly and professional manner.
  • Maintain and stay abreast of the latest computer programs/innovations (as applicable).
  • Maintain adequate supplies for copier, fax and postage machines and coordinate repair services.
  • Handle complaints/questions/special requests from internal guests.
  • Assist with the recruitment process.
  • Perform complimentary notary services for staff and guests.
  • Conduct initial pre-screening interviews for candidates
  • Review and respond to all timesheet edits, payroll corrections, etc.
  • Assist F&B department in creation of collateral and menus for special promotional projects.
  • Maintain monthly update of employee birthday and anniversaries.
  • Review all outgoing mail.
  • Maintain employee files.
  • Order office supplies.
  • Other duties as requested by your manager.
Education & Experience: 
  • Experience in a hotel or related industry helpful.
  • College course work in related field helpful.
  • High school diploma or equivalent required.
  • Must be proficient in company-approved word processing and spreadsheet applications as evidenced by the ability to troubleshoot spreadsheets and basic PC problems.
Physical requirements:
  • Long hours sometimes required.
  • Light work – Exerting up to 20 pounds of force occasionally, and/or 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
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