Open housekeeping: check rooms inventory, assign rooms to room/suite attendants
Inspect rooms, complete reports, verify status reports; report clean suites to hotel front desk
and / or load into automated property management systems.
Monitor payroll reports and work schedules
Monitor lost and found program.
Ensure stock rooms and carts are maintained with proper supplies
Provide customer service to guests (internally/externally), including information about hotel services,
activities, and local attractions.
Promote team member loyalty and empowerment.
Communicate and coordinate with Engineering/Property Operations the repair and maintenance
program as related to guestrooms and public areas
Quarterly linen inventory
Knowledge of inventories, scheduling and productivity.
Ability to communicate effectively with the public and other team members verbally and in written form.
Ability to inspect 25 to 80 rooms per day.
Ability to clean rooms, when needed.
Physically able to move and / or operate large objects, such as: maids carts, suite furniture, large bags
of linen, vacuum cleaners and boxes of inventory.
Ability to follow and enforce all hotel standards, including safety procedures/standards and able to
recognize and act in emergency situations.
Knowledge of and ability to operate computer.
Doubletree Hotel Chicago-O'Hare Rosemont
Applicants who do not already have legal permission to work in the location of this job will not be considered.
Management Position: No