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6E0B4EF68C12F7B4
Property Name
Aloft Charlotte Uptown at the EpiCentre
Job Title
Housekeeping Supervisor - Aloft
Location
North Carolina-Charlotte
Company Name
City
Charlotte
Work Permit
Applicants who do not already have legal permission to work in the United States will not be considered.
Management Position
Yes
Bonus Pay
No
Accommodation
No
Industry
Hotel/Resort
Position Categories
Rooms - Housekeeping

Aloft Charlotte Hotel

Aloft Charlotte Hotel is located in the vibrant Uptown District of Charlotte, North Carolina.
It is the perfect blend of design, style, and technology by offering a forward-thinking alternative for the savvy traveler.

Aloft offers a unique travel experience, punctuated by urban-influence with so much to do and see in the Queen City. The Epicentre is home to shopping, arts, sports and business and is just step away from our doors.

Job Details

Job OverviewThis position will supervise, train and inspect the performance of assigned Housekeeping staff ensuring that all procedures are completed to the established standards. This person will assist where necessary to ensure optimum service to guests.Essential Functions
  • Supervise staff in the performance of all daily procedures to ensure they are performed to standards
  • Maintain complete knowledge of and comply with all departmental policies/service procedures/standards
  • Prepare and distribute assignment sheets to assigned staff and review priorities
  • Inspect guest rooms, guest corridors, elevator foyer area, vending area, service area including linen closet, staff restroom and storage area
  • Inspect public areas/bathrooms, restaurants, spa, pool area, offices and service areas after being cleaned by respective personnel, using designated checklists
  • Assist staff with their job functions where needed to ensure optimum cleanliness and service standards for guests

Job Requirements

  • Knowledge of proper cleaning techniques and chemical handling, requirements and use of equipment
  • Fluency in English both verbal and non-verbal. Provide legible communication
  • Compute mathematical calculations
  • Ability to perform job functions with attention to detail, speed and accuracy
  • Ability to maintain confidentiality of guest information and pertinent hotel data
  • Ability to ascertain departmental training needs and provide such training
  • Ability to direct performance of staff and follow up with corrections when needed
  • Ability to input and access information in the property management system/computers