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560D9404645DF1CB
Housekeeping Supervisor
Property Name
Terranea Resort
Job Title
Housekeeping Supervisor
Location
California-Los Angeles/Long Beach
Company Name
City
Rancho Palos Verdes
Work Permit
Applicants who do not already have legal permission to work in the United States will not be considered.
Management Position
Yes
Bonus Pay
No
Accommodation
No
Industry
Hotel/Resort
Position Categories
Rooms - Housekeeping

Dramatically poised at the edge of the Pacific Ocean on the Palos Verdes Peninsula, Terranea's 102 acres are infused with the elegance of a classic Mediterranean estate, the casual energy of coastal Southern California, and countless ways to spend your days - all tied together with authentic, genuine hospitality and a deep respect for this irreplaceable oceanfront setting. A gracious, old-world ambiance permeates the grounds, from the resort lobby and outdoor gardens, to private terraces and inviting courtyards with outdoor fireplaces.

Located just south of Los Angeles, Terranea offers a 582-room resort, including a luxurious collection of residential bungalows, casitas and villas. The resort features a host of world-class amenities, such as The Links at Terranea, an award-winning 9-hole, par 3 golf course, the spectacular Spa at Terranea, three ocean view pools, family-friendly activities, and a collection of eight distinctive restaurants, bars, cafés and lounges.

Job Description


Job OverviewThis position will supervise, train and inspect the performance of assigned Housekeeping staff ensuring that all procedures are completed to the established standards. This person will assist where necessary to ensure optimum service to guests.Essential Functions
  • Supervise staff in the performance of all daily procedures to ensure they are performed to standards
  • Maintain complete knowledge of and comply with all departmental policies/service procedures/standards
  • Prepare and distribute assignment sheets to assigned staff and review priorities
  • Inspect guest rooms, guest corridors, elevator foyer area, vending area, service area including linen closet, staff restroom and storage area
  • Inspect public areas/bathrooms, restaurants, spa, pool area, offices and service areas after being cleaned by respective personnel, using designated checklists
  • Assist staff with their job functions where needed to ensure optimum cleanliness and service standards for guests

Job Requirements


  • Knowledge of proper cleaning techniques and chemical handling, requirements and use of equipment
  • Fluency in English both verbal and non-verbal. Provide legible communication
  • Compute mathematical calculations
  • Ability to perform job functions with attention to detail, speed and accuracy
  • Ability to maintain confidentiality of guest information and pertinent hotel data
  • Ability to ascertain departmental training needs and provide such training
  • Ability to direct performance of staff and follow up with corrections when needed
  • Ability to input and access information in the property management system/computers