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43BFE8C1D72CD875
Housekeeping Supervisor
Property Name
Marriott San Diego Gaslamp Quarter
Job Title
Housekeeping Supervisor
City
San Diego
Work Permit
Applicants who do not already have legal permission to work in the United States will not be considered.
Management Position
Yes
Bonus Pay
No
Accommodation
No
Industry
Hotel/Resort
Position Categories
Rooms - Housekeeping

Stanford's Corporate Culture


Stanford Hotels Corporation is a mid-size, owner-operated company that specializes in the development and management of high quality, full service hotels using a variety of franchise brands. The corporate office is located in San Francisco; however, Stanford Hotels has 13 properties throughout the U.S. comprising three top global brands including Marriott, Starwood and Hilton.

Our goal is to be the "Best of the Brand." Since 1985, Stanford Hotels Corporation believes that high-quality properties, exceptional customer satisfaction, and engaged employees set Stanford Hotels apart from the rest.

Job Description


ESSENTIAL FUNCTIONS:

  • Inspect all assigned guest rooms including special clean items and equipment daily to ensure quality service.
  • Train and monitor housekeepers on their daily responsibilities to ensure house rules, safety rules, security procedures and housekeeping procedures and standards are understood and followed.
  • Update housekeeping management on the progress and status of each area of responsibility; complete required forms and reports (i.e. room status, discrepancy, late check outs, etc.)
  • Report safety hazards, theft of room items and items requiring repair to housekeeping management.
  • Inspect vending areas, storerooms and stairwells for cleanliness – daily
  • Notify laundry of linen requirements necessary to clean the early check out rooms.
  • Respond and comply with all guest requests, issues and problems to ensure customer satisfaction.
  • Assist with daily cleaning room during peak periods or in the absence of the regular housekeepers.
  • Work as a team with the engineering department.
  • Always smile.

NON-ESSENTIAL FUNCTIONS: None

KNOWLEDGE AND SKILLS:

Education: High School education or equivalent experience.

Experience: Six-month section housekeeper experience in hotel or related service industry. Customer relation’s skills.

Skills and Abilities: Must have organizational skills to maintain linen closets and carts. Ability to read, write and verbally communicate in English. Must be able to verbally communicate problems to subordinate and direct resolution of problems. Must possess skill to follow through for positive results. Must understand and monitor housekeeping room cleanliness standards. Ability to teach others. Must comprehend directions and assignments from management

No. of Employees Supervised: Act as a lead worker in providing advice, counsel, training and assistance to a supervisor for 5 to 50 employees.

Travel Required: None

Hours required: Eight working hours per shift; scheduled days and times may vary based in need.

Job Requirements


Skills

Preferred

Teamwork Advanced Problem Solving Advanced Organized Advanced Customer Service Advanced Behaviors

Preferred

Team Player: Works well as a member of a group

Leader: Inspires teammates to follow them

Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

:

Motivations

Preferred

Peer Recognition: Inspired to perform well by the praise of coworkers

Goal Completion: Inspired to perform well by the completion of tasks

:

EducationExperience

Licenses & Certifications